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API key
What's included in your plan
- Full-text search — on the search page, tick Search inside decision text to match words anywhere in the Ombudsman's determination, not just the summary.
- CSV export — run any search, then press Export CSV next to the filters to download every matching decision (up to 5,000 rows) with landlord, date, outcome, categories, compensation and a link to the source.
- Unlimited alerts — save searches on the alerts page and we email you when new matching determinations are published.
- Compensation precedents — the calculator and category pages show what the Ombudsman has actually awarded in comparable cases.
Full walkthrough: How to use Landlord Record.
Need help?
Email [email protected] — a real person replies, usually the same day. Billing questions, refunds, data requests and feature requests all welcome.
Alerts
Manage alerts →Get notified when new determinations match your saved searches or affect a landlord you follow.