Landlords A–Z
626 landlords with published Housing Ombudsman determinations. Select a landlord to see its full record, outcome breakdown and peer comparison.
A
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| A & S Hillman Ltd | — | 1 | 0% | 0 | — |
| A2Dominion Homes Limited | Housing association | 3 | 0% | 0 | — |
| A2dominion Housing Group Limited | Housing association | 272 | 83% | 27 | £174,602 |
| A2Dominion Housing Options Limited | Housing association | 4 | 75% | 0 | £525 |
| A2dominion South Limited | — | 1 | 100% | 0 | £440 |
| Ability Housing Association | Local authority / ALMO / TMO | 3 | 33% | 0 | £400 |
| Abri Group Limited | Housing association | 103 | 71% | 2 | £38,336 |
| Accent Housing Limited | Housing association | 55 | 84% | 3 | £29,180 |
| Access Homes Housing Association Limited | Housing association | 1 | 0% | 0 | — |
| Accord Housing Association Limited | Housing association | 1 | 0% | 0 | — |
| Acis Group Limited | Housing association | 12 | 75% | 0 | £3,390 |
| Adullam Homes Housing Association Limited | Housing association | 3 | 67% | 0 | £400 |
| Adur District Council | Local authority / ALMO / TMO | 10 | 100% | 2 | £7,842 |
| Advance Housing and Support Limited | Housing association | 1 | 100% | 0 | — |
| Affordable Housing Communities Limited | Housing association | 3 | 67% | 0 | £450 |
| Agudas Israel Housing Association Limited | Housing association | 1 | 100% | 0 | £400 |
| Aldwyck Housing Group Limited | Housing association | 1 | 100% | 0 | £50 |
| Amplius Living | Housing association | 91 | 74% | 5 | £63,906 |
| Anchor Hanover Group | Housing association | 72 | 60% | 3 | £15,665 |
| Apna Ghar Housing Association Limited | Housing association | 1 | 100% | 0 | £450 |
| Arawak Walton Housing Association Limited | Housing association | 5 | 40% | 0 | £1,000 |
| Arcon Housing Association Limited | Housing association | 5 | 60% | 0 | £1,200 |
| Arhag Housing Association Limited | Housing association | 7 | 86% | 1 | £4,035 |
| Array | — | 1 | 0% | 0 | — |
| Arun District Council | Local authority / ALMO / TMO | 25 | 96% | 2 | £17,336 |
| Ash Shahada Housing Association Limited | Housing association | 2 | 50% | 0 | £1,000 |
| Ashfield District Council | Local authority / ALMO / TMO | 3 | 67% | 0 | £800 |
| Ashford Borough Council | Local authority / ALMO / TMO | 12 | 67% | 0 | £3,375 |
| Ashton Pioneer Homes Limited | Housing association | 1 | 100% | 0 | £250 |
| Aspire Housing Limited | Housing association | 12 | 50% | 0 | £4,900 |
| Aster Communities | — | 5 | 20% | 0 | £350 |
| Aster Group Limited | Housing association | 98 | 60% | 6 | £50,659 |
| Audley Group Ltd | — | 4 | 50% | 0 | £200 |
| Auxesia Homes Limited | For-profit provider | 1 | 100% | 0 | £50 |
| Axiom Housing Association Limited | Housing association | 1 | 100% | 0 | £100 |
B
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| B3 Living Limited | Housing association | 12 | 67% | 0 | £2,175 |
| Babergh District Council | Local authority / ALMO / TMO | 9 | 89% | 0 | £5,940 |
| Barking and Dagenham Council | Local authority / ALMO / TMO | 16 | 63% | 1 | £9,542 |
| Barnet Council | Local authority / ALMO / TMO | 6 | 67% | 0 | £1,750 |
| Barnet Homes | Housing association | 4 | 75% | 0 | £750 |
| Barnsbury Housing Association | Housing association | 3 | 67% | 0 | £550 |
| Barnsley Metropolitan Borough Council | Local authority / ALMO / TMO | 21 | 48% | 1 | £6,150 |
| Basildon Borough Council | Local authority / ALMO / TMO | 35 | 83% | 3 | £16,019 |
| Bassetlaw District Council | Local authority / ALMO / TMO | 5 | 20% | 0 | £550 |
| Bcp Council | Local authority / ALMO / TMO | 2 | 50% | 0 | £200 |
| Be One Homes | Housing association | 5 | 80% | 1 | £2,450 |
| Belgrave Neighbourhood Co Op Housing Association Limited | Housing association | 1 | 0% | 0 | — |
| Believe Housing Limited | Local authority / ALMO / TMO | 25 | 76% | 1 | £8,954 |
| Berneslai Homes | Housing association | 2 | 50% | 0 | £700 |
| Bernicia Group | Housing association | 10 | 70% | 0 | £2,145 |
| Beyond Housing Limited | Housing association | 21 | 62% | 0 | £7,475 |
| BHT Sussex | — | 1 | 100% | 0 | £300 |
| Birmingham City Council | Local authority / ALMO / TMO | 244 | 80% | 20 | £128,036 |
| Black Country Housing Group Limited | Housing association | 1 | 100% | 0 | — |
| Blackpool Borough Council | Local authority / ALMO / TMO | 2 | 50% | 0 | £400 |
| Blackpool Council | Local authority / ALMO / TMO | 5 | 60% | 1 | £1,300 |
| Bolsover District Council | Local authority / ALMO / TMO | 3 | 33% | 0 | £50 |
| Bolton at Home Limited | Housing association | 27 | 67% | 1 | £9,827 |
| Bournemouth Borough Council | Local authority / ALMO / TMO | 1 | 0% | 0 | — |
| Bournemouth Churches Housing Association Limited | Housing association | 2 | 50% | 0 | £350 |
| Bournemouth, Christchurch and Poole Council | Local authority / ALMO / TMO | 13 | 85% | 0 | £4,600 |
| Bournville Village Trust | — | 4 | 75% | 1 | £2,615 |
| Bpha Limited | Housing association | 21 | 71% | 0 | £6,254 |
| Brent Council | Local authority / ALMO / TMO | 16 | 44% | 0 | £2,675 |
| Brentwood Borough Council | Local authority / ALMO / TMO | 13 | 62% | 0 | £1,000 |
| Brighter Places | Local authority / ALMO / TMO | 7 | 71% | 1 | £1,875 |
| Brighton and Hove City Council | Local authority / ALMO / TMO | 42 | 74% | 2 | £15,544 |
| Brighton Housing Trust | Housing association | 2 | 50% | 0 | £50 |
| Bristol City Council | Local authority / ALMO / TMO | 62 | 74% | 5 | £32,180 |
| Broadacres Housing Association Limited | Housing association | 8 | 75% | 0 | £975 |
| Broadland Housing Association Limited | Local authority / ALMO / TMO | 10 | 80% | 0 | £5,091 |
| Brockley Tenants Co Operative Limited | — | 1 | 100% | 0 | £100 |
| Bromford Flagship Limited | — | 1 | 100% | 0 | £700 |
| Bromford Flagship LiveWest Limited | Housing association | 10 | 80% | 0 | £4,538 |
| Bromford Housing Group Limited | Housing association | 71 | 72% | 5 | £44,726 |
| Bromsgrove District Housing Trust Limited | Housing association | 13 | 46% | 0 | £3,777 |
| Broxtowe Borough Council | Local authority / ALMO / TMO | 22 | 55% | 0 | £3,844 |
| Brunelcare | — | 1 | 0% | 0 | — |
| Bury Metropolitan Borough Council | Local authority / ALMO / TMO | 8 | 75% | 0 | £4,550 |
C
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Calico Homes Limited | Housing association | 4 | 50% | 0 | £706 |
| Cambridge City Council | Local authority / ALMO / TMO | 11 | 64% | 0 | £2,150 |
| Camden Council | Local authority / ALMO / TMO | 130 | 86% | 18 | £119,414 |
| Cannock Chase District Council | Local authority / ALMO / TMO | 3 | 67% | 0 | £150 |
| Canterbury City Council | Local authority / ALMO / TMO | 13 | 69% | 0 | £4,225 |
| Castle Point Borough Council | Local authority / ALMO / TMO | 5 | 80% | 0 | £2,450 |
| Castles Coasts Housing Association Limited | Local authority / ALMO / TMO | 10 | 60% | 0 | £1,875 |
| Catalyst Housing Limited | Housing association | 43 | 74% | 1 | £18,602 |
| Central and Cecil Housing Trust | Housing association | 5 | 100% | 0 | £2,220 |
| Central Bedfordshire Council | Local authority / ALMO / TMO | 7 | 86% | 0 | £5,864 |
| Charnwood Borough Council | Local authority / ALMO / TMO | 16 | 69% | 2 | £11,139 |
| Chelmer Housing Partnership Limited | Housing association | 19 | 63% | 0 | £5,319 |
| Cheltenham Borough Homes Limited | Local authority / ALMO / TMO | 2 | 100% | 0 | £1,700 |
| Cheltenham Young Mens Christian Association | — | 1 | 100% | 0 | £150 |
| Cheshire Peaks Plains Housing Trust | Housing association | 19 | 53% | 0 | £4,200 |
| Cheshire West and Chester Council | Local authority / ALMO / TMO | 3 | 100% | 0 | £2,050 |
| Chesterfield Borough Council | Local authority / ALMO / TMO | 8 | 75% | 0 | £2,335 |
| Chisel Limited | — | 4 | 100% | 0 | £2,150 |
| Chorus Homes Group Limited | Housing association | 1 | 0% | 0 | — |
| Christian Action Enfield Housing Association Limited | Local authority / ALMO / TMO | 10 | 90% | 1 | £7,150 |
| Cirencester Housing Limited | Housing association | 1 | 100% | 1 | £2,600 |
| Citizen Housing | Housing association | 102 | 65% | 3 | £29,073 |
| Citizen Housing Group Limited | Housing association | 12 | 75% | 0 | £2,450 |
| City of Doncaster Council | Local authority / ALMO / TMO | 18 | 61% | 0 | £1,800 |
| City of Lincoln Council | Local authority / ALMO / TMO | 7 | 86% | 1 | £4,264 |
| City of London Corporation | Local authority / ALMO / TMO | 7 | 71% | 0 | £2,930 |
| City of Westminster Council | Local authority / ALMO / TMO | 58 | 76% | 1 | £30,242 |
| City of Wolverhampton Council | Local authority / ALMO / TMO | 11 | 82% | 0 | £4,275 |
| City of York Council | Local authority / ALMO / TMO | 8 | 88% | 0 | £4,400 |
| CityWest Homes | Housing association | 1 | 100% | 0 | £250 |
| Clarion Housing Association Limited | Housing association | 925 | 70% | 31 | £469,137 |
| Co Op Homes South Limited | Housing association | 2 | 100% | 0 | £350 |
| Co Operative Development Society Limited | — | 3 | 100% | 0 | £850 |
| Coastline Housing Limited | Local authority / ALMO / TMO | 3 | 67% | 0 | £300 |
| Cobalt Housing Limited | Housing association | 18 | 72% | 1 | £8,051 |
| Cognatum Estates Ltd | — | 6 | 83% | 0 | £750 |
| Colchester Borough Council | Local authority / ALMO / TMO | 5 | 60% | 1 | £1,700 |
| Colchester City Council | Local authority / ALMO / TMO | 15 | 73% | 0 | £7,455 |
| Community Gateway Association Limited | Housing association | 12 | 42% | 0 | £1,025 |
| Community Housing Initiative | Housing association | 1 | 100% | 0 | £300 |
| Concept Housing Association CIC | Housing association | 2 | 50% | 0 | £100 |
| Connect Housing Association Limited | Housing association | 7 | 86% | 0 | £5,300 |
| Connexus Homes Limited | Housing association | 21 | 71% | 0 | £11,604 |
| Connexus Housing Limited | Housing association | 1 | 0% | 0 | — |
| Connexus Housing One Limited | Housing association | 1 | 100% | 0 | — |
| Cornerstone Housing Limited | Housing association | 2 | 0% | 0 | — |
| Cornwall Housing Limited | Local authority / ALMO / TMO | 29 | 86% | 3 | £17,687 |
| Cossington Housing Co Operative Limited | Housing association | 1 | 0% | 0 | — |
| Cotman Housing Association Limited | Housing association | 5 | 60% | 0 | £675 |
| Cottsway Housing Association Limited | Housing association | 19 | 32% | 0 | £1,300 |
| Crawley Borough Council | Local authority / ALMO / TMO | 14 | 57% | 0 | £3,225 |
| Cross Keys Homes Limited | Housing association | 11 | 73% | 0 | £3,075 |
| Croydon Churches Housing Association Limited | Housing association | 9 | 78% | 0 | £6,415 |
| Croydon Council | Local authority / ALMO / TMO | 15 | 47% | 0 | £2,075 |
| Curo Places Limited | Housing association | 38 | 84% | 4 | £27,208 |
| Cyron Housing Co Operative Limited | Housing association | 1 | 100% | 0 | £100 |
D
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Dacorum Borough Council | Local authority / ALMO / TMO | 18 | 94% | 1 | £16,309 |
| Darlington Borough Council | Local authority / ALMO / TMO | 6 | 100% | 0 | £1,000 |
| Dartford Borough Council | Local authority / ALMO / TMO | 6 | 83% | 2 | £2,850 |
| Dawson Housing Limited | Housing association | 1 | 100% | 0 | £600 |
| Delta Housing Limited | Housing association | 4 | 50% | 0 | £250 |
| Deptford Housing Co Operative Limited | Housing association | 3 | 67% | 1 | £2,200 |
| Derby City Council | Local authority / ALMO / TMO | 15 | 73% | 0 | £3,915 |
| Derby Homes Limited | Housing association | 6 | 33% | 0 | £550 |
| Derive Rp Limited | — | 1 | 100% | 0 | £350 |
| Derwent Community Housing Association Limited | Housing association | 1 | 100% | 0 | £50 |
| Derwent Housing Association Limited | Housing association | 8 | 25% | 0 | £250 |
| Dolphin Living Limited | — | 1 | 100% | 0 | £200 |
| Doncaster Metropolitan Borough Council | Local authority / ALMO / TMO | 2 | 50% | 0 | £75 |
| Dover District Council | Local authority / ALMO / TMO | 3 | 67% | 0 | £350 |
| Dudley Metropolitan Borough Council | Local authority / ALMO / TMO | 27 | 70% | 0 | £9,198 |
E
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Ealing Council | Local authority / ALMO / TMO | 7 | 29% | 1 | £4,300 |
| East Devon District Council | Local authority / ALMO / TMO | 33 | 88% | 2 | £28,812 |
| East End Homes Limited | Housing association | 12 | 75% | 0 | £3,725 |
| East Midlands Housing Group Limited | Housing association | 52 | 77% | 2 | £24,973 |
| East Riding of Yorkshire Council | Local authority / ALMO / TMO | 19 | 68% | 0 | £6,547 |
| East Suffolk Council | Local authority / ALMO / TMO | 4 | 50% | 0 | £700 |
| Eastbourne Borough Council | Local authority / ALMO / TMO | 17 | 65% | 0 | £4,810 |
| Eastlight Community Homes Limited | Housing association | 20 | 80% | 0 | £4,898 |
| Ekaya Housing Association Limited | Housing association | 4 | 100% | 0 | £475 |
| Eldonian Community Based Housing Association Ltd | Housing association | 1 | 100% | 0 | £100 |
| Elim Housing Association Limited | Housing association | 2 | 100% | 0 | £225 |
| EMH Housing and Regeneration Limited | Housing association | 4 | 75% | 0 | £1,725 |
| Empowering People Inspiring Communities Limited | — | 1 | 0% | 0 | — |
| English Rural Housing Association Limited | Housing association | 4 | 50% | 0 | £750 |
| Enham Trust | — | 1 | 100% | 1 | £2,850 |
| Epping Forest District Council | Local authority / ALMO / TMO | 16 | 88% | 0 | £5,238 |
| Equity Housing Group Limited | Housing association | 2 | 100% | 0 | £300 |
| Estuary Housing Association Limited | Housing association | 32 | 78% | 2 | £12,567 |
| Evolve Housing Support | Housing association | 3 | 100% | 1 | £4,050 |
| Exeter City Council | Local authority / ALMO / TMO | 9 | 44% | 0 | £1,575 |
F
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Fairhive Homes Limited | Local authority / ALMO / TMO | 4 | 100% | 0 | £2,150 |
| Falcon Housing Association C I C | Housing association | 2 | 50% | 1 | £500 |
| Fareham Borough Council | Local authority / ALMO / TMO | 2 | 50% | 0 | £200 |
| First Choice Homes Oldham Limited | Housing association | 23 | 70% | 0 | £5,495 |
| First Garden Cities Homes Limited | Housing association | 2 | 50% | 0 | £300 |
| Flagship Housing Group Limited | Housing association | 32 | 47% | 0 | £6,392 |
| Folkestone Hythe District Council | Local authority / ALMO / TMO | 8 | 75% | 1 | £3,600 |
| Forhousing Limited | Housing association | 71 | 80% | 3 | £39,772 |
| Fortis Living Limited | — | 1 | 0% | 0 | — |
| Four Housing Group Limited | Housing association | 1 | 0% | 0 | — |
| Franklands Village Housing Association Limited | Housing association | 1 | 0% | 0 | — |
| Freebridge Community Housing Limited | Housing association | 17 | 82% | 3 | £12,368 |
| Futures Homescape Limited | Housing association | 1 | 100% | 0 | £900 |
| Futures Housing Group Limited | Housing association | 12 | 83% | 0 | £12,025 |
G
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Gateshead Metropolitan Borough Council | Local authority / ALMO / TMO | 40 | 75% | 5 | £36,174 |
| Gateway Housing Association Limited | Local authority / ALMO / TMO | 19 | 84% | 1 | £7,125 |
| Gentoo Group Limited | Housing association | 43 | 67% | 0 | £10,896 |
| Gentoo Sunderland Ltd | — | 2 | 50% | 0 | £500 |
| Gloucester City Council | Local authority / ALMO / TMO | 1 | 0% | 0 | — |
| Gloucester City Homes Limited | Local authority / ALMO / TMO | 6 | 33% | 0 | £1,100 |
| Glovers Trust Endowed Fund | — | 1 | 100% | 0 | £125 |
| Golding Homes Limited | Housing association | 29 | 76% | 0 | £10,420 |
| Gosport Borough Council | Local authority / ALMO / TMO | 5 | 80% | 0 | £700 |
| Grainger Trust | — | 1 | 0% | 0 | — |
| Grainger Trust Limited | — | 1 | 100% | 0 | £300 |
| Grand Union Housing Group Limited | Housing association | 14 | 50% | 0 | £3,347 |
| Gravesend Churches Housing Association Limited | Housing association | 1 | 100% | 0 | £175 |
| Gravesham Borough Council | Local authority / ALMO / TMO | 6 | 83% | 0 | £1,300 |
| Great Places Housing Association | Housing association | 54 | 76% | 0 | £26,214 |
| Great Places Housing Group Limited | Housing association | 5 | 100% | 0 | £1,725 |
| Great Yarmouth Borough Council | Local authority / ALMO / TMO | 9 | 89% | 2 | £4,688 |
| Greatwell Homes Limited | Housing association | 6 | 33% | 0 | £300 |
| Greenhill Housing Association | — | 3 | 100% | 0 | £500 |
| Greenoak Housing Association Limited | Housing association | 2 | 100% | 0 | £875 |
| GreenSquare Group Limited | — | 3 | 33% | 0 | £700 |
| GreenSquareAccord Limited | Housing association | 138 | 70% | 8 | £75,345 |
| GreenSquareAccord Limited | Decisions | Housing Ombudsman | Housing association | 1 | 100% | 0 | £250 |
| Greenwich Council | Local authority / ALMO / TMO | 8 | 63% | 0 | £1,725 |
| Guildford Borough Council | Local authority / ALMO / TMO | 5 | 80% | 0 | £1,800 |
| Guinness Care and Support Limited | Housing association | 2 | 50% | 0 | £100 |
| Guinness Housing Association Limited | Housing association | 39 | 59% | 1 | £15,544 |
H
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Habinteg Housing Association Limited | Housing association | 24 | 67% | 1 | £5,596 |
| Habitare Homes Limited | Housing association | 1 | 0% | 0 | £200 |
| Hackney Council | Local authority / ALMO / TMO | 35 | 57% | 6 | £41,625 |
| Hackney Housing Co Operative Limited | Housing association | 2 | 50% | 1 | £2,000 |
| Halton Housing | Housing association | 13 | 69% | 0 | £4,848 |
| Hammersmith and Fulham Council | Local authority / ALMO / TMO | 162 | 77% | 15 | £139,995 |
| Haringey Council | Local authority / ALMO / TMO | 34 | 59% | 1 | £8,799 |
| Haringey London Borough Council | Local authority / ALMO / TMO | 168 | 92% | 31 | £177,775 |
| Harlow District Council | Local authority / ALMO / TMO | 59 | 69% | 5 | £28,826 |
| Harrison Housing | Housing association | 1 | 0% | 0 | — |
| Harrogate Borough Council | Local authority / ALMO / TMO | 1 | 100% | 0 | £300 |
| Harrow Churches Housing Association | Housing association | 1 | 0% | 0 | — |
| Harrow Council | Local authority / ALMO / TMO | 7 | 57% | 0 | £1,025 |
| Hastoe Housing Association Limited | Housing association | 10 | 50% | 0 | £1,400 |
| Havebury Homes | Housing association | 5 | 100% | 0 | £1,080 |
| Havering Council | Local authority / ALMO / TMO | 26 | 88% | 2 | £16,623 |
| Hexagon Housing Association Limited | Housing association | 47 | 85% | 6 | £31,884 |
| Heylo Housing Registered Provider Limited | Housing association | 2 | 50% | 0 | £150 |
| High Peak Borough Council | Local authority / ALMO / TMO | 3 | 33% | 0 | £800 |
| Hightown Housing Association Limited | Housing association | 22 | 73% | 0 | £4,400 |
| Hilldale Housing Association Limited | Housing association | 1 | 100% | 0 | £200 |
| Hinckley and Bosworth Borough Council | Local authority / ALMO / TMO | 3 | 100% | 0 | £1,420 |
| Home Group Limited | Housing association | 187 | 72% | 6 | £102,329 |
| Homes Plus Limited | Housing association | 38 | 76% | 2 | £23,742 |
| Honeycomb Group Limited | — | 2 | 100% | 0 | £1,400 |
| Hornsey Housing Trust Limited | Housing association | 3 | 33% | 0 | £200 |
| Hounslow Council | Local authority / ALMO / TMO | 9 | 44% | 0 | £790 |
| Housing 21 | Housing association | 18 | 17% | 0 | £600 |
| Housing for Women | Housing association | 11 | 100% | 4 | £14,450 |
| Housing Solutions | Housing association | 16 | 75% | 0 | £6,750 |
| Hundred Houses Society Limited | — | 2 | 100% | 0 | £550 |
| Hyde Housing Association Limited | Housing association | 349 | 79% | 17 | £194,723 |
| Hyde Southbank Homes Limited | Housing association | 1 | 0% | 0 | — |
I
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Ike Supported Housing Limited | Housing association | 1 | 0% | 0 | — |
| Impact Housing Association Limited | Housing association | 2 | 0% | 0 | — |
| Inclusion Housing Community Interest Company | Housing association | 1 | 0% | 0 | — |
| Incommunities Limited | Housing association | 53 | 53% | 1 | £11,223 |
| Innisfree Housing Association Limited | Housing association | 3 | 67% | 0 | £100 |
| Inquilab Housing Association Limited | Housing association | 7 | 100% | 3 | £9,383 |
| Ipswich Borough Council | Local authority / ALMO / TMO | 8 | 75% | 0 | £2,500 |
| Irwell Valley Housing Association Limited | Housing association | 33 | 73% | 1 | £17,364 |
| Islington and Shoreditch Housing Association Limited | Housing association | 16 | 81% | 1 | £10,289 |
| Islington Council | Local authority / ALMO / TMO | 141 | 79% | 18 | £100,204 |
J
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Jewish Community Housing Association Limited | Housing association | 1 | 100% | 0 | — |
| Jigsaw Homes Group Limited | Housing association | 53 | 77% | 1 | £16,311 |
| Jigsaw Homes North | Housing association | 1 | 0% | 0 | — |
| Jigsaw Homes Tameside | Housing association | 6 | 33% | 0 | £400 |
| Joseph Rowntree Housing Trust | Housing association | 7 | 71% | 1 | £1,200 |
K
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Karbon Homes Limited | Housing association | 33 | 70% | 0 | £8,940 |
| Karbon Homes Limited Inc Byker Community Trust | Housing association | 4 | 25% | 0 | £100 |
| Karibu Community Homes Limited | Housing association | 16 | 100% | 2 | £11,175 |
| Kingston upon Hull City Council | Local authority / ALMO / TMO | 20 | 60% | 0 | £6,825 |
| Kingston upon Thames Council | Local authority / ALMO / TMO | 38 | 37% | 1 | £3,750 |
| Kirklees Council | Local authority / ALMO / TMO | 21 | 81% | 1 | £10,494 |
| Kirklees Metropolitan Borough Council | Local authority / ALMO / TMO | 24 | 83% | 1 | £14,420 |
L
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Lambeth and Southwark Housing Association Limited | Housing association | 2 | 50% | 0 | — |
| Lambeth Council | Local authority / ALMO / TMO | 193 | 87% | 40 | £174,650 |
| Lancaster City Council | Local authority / ALMO / TMO | 4 | 75% | 0 | £1,500 |
| Leeds and Yorkshire Housing Association Limited | Housing association | 1 | 100% | 0 | £350 |
| Leeds City Council | Local authority / ALMO / TMO | 154 | 66% | 4 | £49,191 |
| Leeds Federated Housing Association Limited | Housing association | 3 | 67% | 0 | £700 |
| Leeds Jewish Housing Association Limited | Housing association | 3 | 67% | 0 | £150 |
| Legal and General Affordable Homes | Housing association | 3 | 33% | 0 | £350 |
| Legal and General Affordable Homes Limited | For-profit provider | 1 | 100% | 0 | £50 |
| Leicester City Council | Local authority / ALMO / TMO | 39 | 72% | 1 | £11,878 |
| Lewes District Council | Local authority / ALMO / TMO | 17 | 82% | 1 | £11,883 |
| Lewisham Council | Local authority / ALMO / TMO | 66 | 91% | 14 | £57,149 |
| Lincoln City Council | Local authority / ALMO / TMO | 6 | 83% | 1 | £7,540 |
| Lincolnshire Housing Partnership Limited | Housing association | 9 | 67% | 0 | £2,800 |
| Lincolnshire Rural Housing Association Limited | Housing association | 1 | 0% | 0 | — |
| Livewest Homes Limited | Housing association | 110 | 52% | 1 | £34,928 |
| Livin Housing Limited | Housing association | 7 | 71% | 0 | £1,110 |
| Livv Housing Group | Housing association | 30 | 53% | 1 | £9,320 |
| Lodge Lane East Co Operative Housing Limited | Housing association | 2 | 100% | 0 | £950 |
| London & Quadrant Housing Trust | Housing association | 1,106 | 82% | 117 | £864,960 |
| London & Quadrant Housing Trust | Decision |Housing Ombudsman | Housing association | 2 | 100% | 0 | £200 |
| London & Quadrant Housing Trust | Decisions | Housing Ombudsman | Housing association | 3 | 67% | 0 | £400 |
| London Borough of Barking and Dagenham | Local authority / ALMO / TMO | 38 | 84% | 7 | £27,375 |
| London Borough of Barnet | Local authority / ALMO / TMO | 55 | 80% | 3 | £28,864 |
| London Borough of Brent | Local authority / ALMO / TMO | 37 | 81% | 2 | £28,420 |
| London Borough of Camden Council | Local authority / ALMO / TMO | 91 | 91% | 5 | £51,400 |
| London Borough of Camden Council | Decision |Housing Ombudsman | Local authority / ALMO / TMO | 2 | 100% | 0 | £2,217 |
| London Borough of Camden Council | Decisions | Housing Ombudsman | Local authority / ALMO / TMO | 1 | 100% | 0 | £100 |
| London Borough of Croydon | Local authority / ALMO / TMO | 59 | 92% | 11 | £49,271 |
| London Borough of Ealing | Local authority / ALMO / TMO | 64 | 95% | 10 | £56,925 |
| London Borough of Enfield | Local authority / ALMO / TMO | 37 | 86% | 4 | £24,507 |
| London Borough of Hackney | Local authority / ALMO / TMO | 148 | 82% | 16 | £106,205 |
| London Borough of Hammersmith and Fulham | Local authority / ALMO / TMO | 68 | 81% | 3 | £26,435 |
| London Borough of Harrow | Local authority / ALMO / TMO | 18 | 83% | 1 | £11,244 |
| London Borough of Havering Council | Local authority / ALMO / TMO | 16 | 88% | 1 | £5,825 |
| London Borough of Hillingdon | Local authority / ALMO / TMO | 40 | 83% | 0 | £21,480 |
| London Borough of Hounslow | Local authority / ALMO / TMO | 54 | 83% | 3 | £27,071 |
| London Borough of Islington | Local authority / ALMO / TMO | 109 | 79% | 8 | £75,319 |
| London Borough of Lambeth | Local authority / ALMO / TMO | 167 | 94% | 31 | £138,722 |
| London Borough of Lewisham | Local authority / ALMO / TMO | 72 | 96% | 8 | £54,709 |
| London Borough of Newham | Local authority / ALMO / TMO | 66 | 86% | 7 | £46,558 |
| London Borough of Redbridge | Local authority / ALMO / TMO | 34 | 85% | 4 | £20,999 |
| London Borough of Sutton | Local authority / ALMO / TMO | 9 | 78% | 1 | £5,475 |
| London Borough of Tower Hamlets | Local authority / ALMO / TMO | 43 | 81% | 0 | £17,896 |
| London Borough of Waltham Forest | Local authority / ALMO / TMO | 35 | 74% | 2 | £10,465 |
| London Borough of Wandsworth | Local authority / ALMO / TMO | 34 | 82% | 1 | £15,425 |
| London Quadrant H T | Housing association | 25 | 68% | 0 | £4,005 |
| Longhurst Group Limited | — | 64 | 80% | 7 | £45,571 |
| Look Ahead Care and Support Limited | — | 2 | 100% | 0 | £550 |
| Luton Borough Council | Local authority / ALMO / TMO | 16 | 94% | 2 | £13,435 |
M
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Magenta Living | Housing association | 34 | 56% | 0 | £8,418 |
| Magna Housing Limited | Housing association | 16 | 88% | 2 | £10,765 |
| Manchester City Council | Local authority / ALMO / TMO | 36 | 81% | 2 | £19,776 |
| Manningham Housing Association Limited | Housing association | 2 | 50% | 0 | £100 |
| Mansfield District Council | Local authority / ALMO / TMO | 8 | 100% | 0 | £1,950 |
| Medway Council | Local authority / ALMO / TMO | 4 | 25% | 0 | £200 |
| Melton Borough Council | Local authority / ALMO / TMO | 6 | 83% | 0 | £750 |
| Metropolitan Housing Trust Limited | Housing association | 77 | 52% | 1 | £14,305 |
| Metropolitan Thames Valley Housing | Housing association | 71 | 62% | 1 | £16,643 |
| Metropolitan Thames Valley Housing (MTV) | Housing association | 358 | 85% | 9 | £174,751 |
| Mg UK Shared Ownership Limited | — | 1 | 0% | 0 | — |
| Mhs Homes Ltd | Voluntary | 33 | 85% | 1 | £16,342 |
| Mid Devon District Council | Local authority / ALMO / TMO | 15 | 60% | 0 | £2,188 |
| Mid Suffolk District Council | Local authority / ALMO / TMO | 5 | 100% | 0 | £3,100 |
| Midland Heart Limited | Housing association | 128 | 53% | 0 | £40,932 |
| Milton Keynes City Council | Local authority / ALMO / TMO | 20 | 95% | 1 | £10,841 |
| Milton Keynes Council | Local authority / ALMO / TMO | 7 | 86% | 1 | £7,490 |
| Moat Homes Limited | Housing association | 66 | 74% | 4 | £31,491 |
| Moat Housing Group Limited | Housing association | 4 | 50% | 0 | £400 |
| Mosscare St Vincents Housing Group Limited | Housing association | 10 | 60% | 0 | £8,248 |
| Mount Green Housing Association Limited | Housing association | 6 | 67% | 0 | £2,950 |
| Muir Group Housing Association Limited | Housing association | 7 | 71% | 0 | £6,100 |
| Mulberry Housing Co Operative Limited | Housing association | 1 | 100% | 0 | £300 |
| My Space Housing Solutions | Housing association | 3 | 67% | 1 | £1,500 |
N
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Nehemiah United Churches Housing Association Limited | Housing association | 2 | 50% | 0 | £200 |
| Network Homes Limited | Housing association | 44 | 45% | 0 | £5,830 |
| Network Stadium Housing Association Limited | Housing association | 1 | 100% | 0 | £115 |
| New Charter Housing (South) Ltd | Housing association | 1 | 0% | 0 | — |
| New Forest District Council | Local authority / ALMO / TMO | 2 | 0% | 0 | — |
| New Outlook Housing Association Limited | Housing association | 1 | 100% | 0 | — |
| New World Housing Association Limited | Housing association | 1 | 100% | 0 | £300 |
| Newark and Sherwood District Council | Local authority / ALMO / TMO | 8 | 50% | 0 | £4,469 |
| Newcastle City Council | Local authority / ALMO / TMO | 25 | 72% | 2 | £10,350 |
| Newcastle upon Tyne City Council | Local authority / ALMO / TMO | 1 | 0% | 0 | — |
| Newham Council | Local authority / ALMO / TMO | 38 | 53% | 1 | £10,471 |
| Newlon Housing Trust | Housing association | 84 | 65% | 3 | £41,685 |
| North Devon Homes | Housing association | 6 | 50% | 0 | £1,360 |
| North East Derbyshire District Council | Local authority / ALMO / TMO | 1 | 0% | 0 | — |
| North Kesteven District Council | Local authority / ALMO / TMO | 12 | 58% | 0 | £4,000 |
| North London Muslim Housing Association Limited | Housing association | 1 | 0% | 0 | — |
| North Northamptonshire Council | Local authority / ALMO / TMO | 12 | 92% | 1 | £8,260 |
| North Star Housing Group | Housing association | 2 | 50% | 0 | £150 |
| North Tyneside Council | Local authority / ALMO / TMO | 23 | 61% | 2 | £10,684 |
| North Warwickshire Borough Council | Local authority / ALMO / TMO | 1 | 100% | 0 | £350 |
| North West Leicestershire District Council | Local authority / ALMO / TMO | 22 | 68% | 2 | £10,782 |
| North Yorkshire Council | Local authority / ALMO / TMO | 4 | 75% | 1 | £2,050 |
| Northampton Borough Council | Local authority / ALMO / TMO | 1 | 100% | 0 | £250 |
| Northamptonshire Rural Housing Association Limited | Housing association | 1 | 100% | 0 | £454 |
| Northumberland Council | Local authority / ALMO / TMO | 5 | 20% | 0 | £200 |
| Northumberland County Council | Local authority / ALMO / TMO | 2 | 100% | 0 | £400 |
| Norwich City Council | Local authority / ALMO / TMO | 45 | 87% | 8 | £26,319 |
| Notting Hill Genesis | Housing association | 509 | 68% | 23 | £307,449 |
| Notting Hill Home Ownership Limited | — | 6 | 67% | 0 | £600 |
| Notting Hill Housing Trust | Housing association | 1 | 100% | 0 | £150 |
| Nottingham City Council | Housing association | 32 | 63% | 1 | £15,755 |
| Nottingham City Homes | Housing association | 16 | 56% | 0 | £2,650 |
| Nottingham City Homes Registered Provider Limited | Housing association | 21 | 76% | 1 | £7,420 |
| Nottingham Community Housing Association Limited | Housing association | 32 | 75% | 1 | £11,506 |
| NSAH (Alliance Homes) Limited | Housing association | 20 | 80% | 0 | £4,716 |
| Nuneaton and Bedworth Borough Council | Local authority / ALMO / TMO | 6 | 67% | 2 | £3,721 |
O
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Oadby and Wigston Borough Council | Local authority / ALMO / TMO | 5 | 100% | 0 | £2,769 |
| Oak Housing Limited | Housing association | 1 | 100% | 0 | £500 |
| Ocean Housing Limited | Housing association | 12 | 50% | 0 | £3,050 |
| Octavia Housing | Housing association | 35 | 77% | 0 | £27,470 |
| Odu Dua Housing Association Limited | Housing association | 1 | 0% | 0 | — |
| One Housing Group | Housing association | 10 | 70% | 0 | £1,700 |
| One Housing Group Limited | Housing association | 147 | 73% | 13 | £79,641 |
| One Manchester Limited | Housing association | 39 | 54% | 0 | £15,375 |
| One Vision Housing Limited | Housing association | 49 | 51% | 0 | £6,575 |
| Ongo Homes Limited | Housing association | 28 | 61% | 1 | £10,373 |
| Onward Group Limited | — | 3 | 67% | 0 | £250 |
| Onward Homes Limited | Housing association | 110 | 75% | 4 | £67,798 |
| Optima Community Association | — | 1 | 0% | 0 | — |
| Optivo | Housing association | 98 | 64% | 1 | £24,395 |
| Orbit Group Limited | Housing association | 210 | 73% | 12 | £137,753 |
| Orbit Housing Association Limited | Housing association | 9 | 89% | 0 | £5,370 |
| Orbit South Housing Association Limited | Housing association | 1 | 100% | 0 | £150 |
| Origin Housing Limited | Housing association | 59 | 83% | 4 | £38,378 |
| Orwell Housing Association Limited | Housing association | 4 | 50% | 0 | £500 |
| Oxford City Council | Local authority / ALMO / TMO | 12 | 83% | 0 | £5,254 |
P
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Paradigm Housing Group Limited | Housing association | 41 | 59% | 0 | £10,121 |
| Paragon Asra Housing Limited | Housing association | 196 | 82% | 16 | £121,520 |
| Peabody Developments Limited | Housing association | 1 | 0% | 0 | — |
| Peabody Enterprises Limited | Housing association | 3 | 0% | 0 | — |
| Peabody South East Limited | Housing association | 2 | 50% | 0 | £200 |
| Peabody Trust | Housing association | 618 | 72% | 45 | £426,645 |
| Peak District Rural Housing Association Limited | Housing association | 2 | 50% | 0 | £375 |
| Penge Churches Housing Association Limited | Housing association | 2 | 0% | 0 | — |
| Peter Bedford Housing Association Limited | Housing association | 3 | 100% | 0 | £1,450 |
| Pha Homes | Housing association | 2 | 100% | 0 | £825 |
| Phoenix Community Housing Association (Bellingham and Downham) Limited | Housing association | 26 | 62% | 0 | £10,157 |
| Pine Court Housing Association Limited | Housing association | 2 | 50% | 0 | £200 |
| Pinnacle Affordable Homes Ltd | For-profit provider | 3 | 100% | 0 | £3,100 |
| Pinnacle Spaces Limited | — | 1 | 100% | 0 | £100 |
| Pinner House Society Limited | — | 1 | 0% | 0 | — |
| Places for People Group Limited | Housing association | 141 | 84% | 7 | £104,320 |
| Places for People Homes Limited | Housing association | 13 | 46% | 0 | £1,000 |
| Platform Housing Group Limited | Housing association | 88 | 53% | 3 | £36,173 |
| Plexus UK (First Project) Limited | Housing association | 6 | 100% | 2 | £7,671 |
| Plus Dane Housing Limited | Housing association | 29 | 62% | 1 | £13,637 |
| Plymouth Community Homes Limited | Housing association | 9 | 67% | 1 | £4,208 |
| Poole Housing Partnership Ltd | Housing association | 6 | 50% | 0 | £200 |
| Poplar Housing and Regeneration Community Association Limited | Housing association | 35 | 66% | 0 | £9,432 |
| Portal Housing Association Limited | Housing association | 1 | 100% | 0 | £300 |
| Portobello Housing Co Operative Limited | Housing association | 1 | 100% | 0 | £700 |
| Portsmouth City Council | Local authority / ALMO / TMO | 16 | 63% | 0 | £3,850 |
| Portsmouth Rotary Housing Association Limited | Housing association | 1 | 0% | 0 | — |
| Prima Housing Group Limited | Local authority / ALMO / TMO | 4 | 75% | 0 | £1,100 |
| Progress Housing Association Limited | Housing association | 10 | 70% | 0 | £3,867 |
| Prospect Housing Limited | Housing association | 1 | 100% | 0 | £150 |
Q
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Quadrant Brownswood Tenant Co Operative Limited | Housing association | 2 | 100% | 0 | £4,750 |
R
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Radcliffe Housing Society Limited | Local authority / ALMO / TMO | 1 | 100% | 0 | £1,050 |
| Railway Housing Association and Benefit Fund | Housing association | 1 | 100% | 0 | £50 |
| Raven Housing Trust Limited | Housing association | 23 | 83% | 0 | £11,957 |
| Reading Borough Council | Local authority / ALMO / TMO | 11 | 100% | 0 | £7,000 |
| Red Kite Community Housing Limited | Housing association | 18 | 44% | 0 | £5,343 |
| Redditch Borough Council | Local authority / ALMO / TMO | 9 | 78% | 1 | £6,965 |
| Redwing Living Limited | — | 2 | 100% | 0 | £300 |
| Regenda Limited | Housing association | 26 | 54% | 0 | £9,695 |
| Reliance Social Housing C I C | Housing association | 2 | 100% | 2 | £5,600 |
| Resi Homes Limited | Housing association | 1 | 100% | 0 | £150 |
| Retirement Lease Housing Association | Housing association | 1 | 100% | 0 | £350 |
| Retirement Lease Housing Association (RLHA) | Housing association | 4 | 75% | 0 | £1,900 |
| Retirement Villages Ltd | — | 1 | 0% | 0 | — |
| Richmond Housing Partnership Limited | Housing association | 82 | 85% | 12 | £67,603 |
| Richmondshire District Council | Local authority / ALMO / TMO | 1 | 100% | 0 | £250 |
| Riverside Housing Co Operative Redditch Limited | Housing association | 3 | 67% | 0 | £600 |
| Rochdale Boroughwide Housing Limited | Housing association | 51 | 55% | 3 | £14,765 |
| Rooftop Housing Association Limited | Housing association | 13 | 92% | 6 | £28,641 |
| Rosebery Housing Association Limited | Housing association | 1 | 0% | 0 | — |
| Rotherham Metropolitan Borough Council | Local authority / ALMO / TMO | 15 | 67% | 0 | £3,276 |
| Royal Borough Of Greenwich | Local authority / ALMO / TMO | 88 | 89% | 1 | £39,745 |
| Royal Borough Of Greenwich | Decisions | Housing Ombudsman | Local authority / ALMO / TMO | 1 | 0% | 0 | — |
| Royal Borough of Kensington and Chelsea | Local authority / ALMO / TMO | 73 | 59% | 6 | £32,545 |
| Royal Borough of Kingston Upon Thames | Local authority / ALMO / TMO | 10 | 80% | 1 | £5,125 |
| Rugby Borough Council | Local authority / ALMO / TMO | 3 | 67% | 0 | £1,500 |
| Runnymede Borough Council | Local authority / ALMO / TMO | 6 | 33% | 0 | £400 |
| Rykneld Homes Limited | Housing association | 5 | 60% | 0 | £1,939 |
S
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Sadeh Lok Limited | — | 1 | 100% | 0 | £450 |
| Saffron Housing Trust Limited | Housing association | 16 | 63% | 0 | £2,605 |
| Sage Homes RP Limited | For-profit provider | 3 | 67% | 0 | £900 |
| Sage Housing Limited | Housing association | 7 | 100% | 0 | £2,775 |
| Sage Housing Limited (SHL) | Housing association | 3 | 100% | 0 | £1,875 |
| Sage Rented Limited | For-profit provider | 8 | 75% | 0 | £2,500 |
| Salix Homes Limited | Housing association | 25 | 60% | 0 | £4,095 |
| Salvation Army Housing Association (SAHA) | Housing association | 3 | 33% | 0 | £1,500 |
| Sanctuary Affordable Housing Limited | Housing association | 4 | 50% | 0 | £200 |
| Sanctuary Housing Association | Housing association | 411 | 69% | 21 | £253,628 |
| Sandbourne Housing Association | Housing association | 4 | 75% | 0 | £800 |
| Sandwell Metropolitan Borough Council | Local authority / ALMO / TMO | 66 | 77% | 1 | £21,148 |
| Sapphire Independent Housing Limited | Housing association | 1 | 100% | 0 | £450 |
| Saxon Weald | Housing association | 14 | 43% | 0 | £2,225 |
| Sedgemoor District Council | Local authority / ALMO / TMO | 3 | 0% | 0 | — |
| Selby District Council | Local authority / ALMO / TMO | 4 | 50% | 0 | £200 |
| Selwood Housing Society Limited | Housing association | 7 | 71% | 0 | £925 |
| Settle Group | Housing association | 26 | 65% | 1 | £8,970 |
| Severnside Housing | Housing association | 1 | 0% | 0 | — |
| Shal Housing Limited | Housing association | 4 | 100% | 0 | £1,050 |
| Sheffield City Council | Local authority / ALMO / TMO | 34 | 71% | 5 | £24,015 |
| Shepherds Bush Housing Association Limited | Housing association | 52 | 81% | 0 | £14,118 |
| Shian Housing Association Limited | Housing association | 3 | 67% | 0 | £782 |
| Shropshire Council | Local authority / ALMO / TMO | 2 | 100% | 0 | £1,100 |
| Silva Homes Limited | Housing association | 9 | 67% | 2 | £8,650 |
| Six Town Housing Limited | Housing association | 10 | 60% | 1 | £3,675 |
| Slough Borough Council | Local authority / ALMO / TMO | 19 | 79% | 3 | £14,683 |
| Soha Housing Limited | Housing association | 14 | 71% | 1 | £2,975 |
| Soho Housing Association Limited | Housing association | 10 | 100% | 4 | £14,819 |
| Solihull Metropolitan Borough Council | Local authority / ALMO / TMO | 6 | 83% | 1 | £4,826 |
| Solo Housing (East Anglia) | Housing association | 1 | 0% | 0 | — |
| Somerset Council | Local authority / ALMO / TMO | 8 | 75% | 1 | £5,995 |
| Somerset West and Taunton Council | Local authority / ALMO / TMO | 4 | 25% | 0 | £200 |
| South Cambridgeshire District Council | Local authority / ALMO / TMO | 5 | 40% | 0 | £830 |
| South Cheshire Housing Society Limited | Housing association | 1 | 0% | 0 | — |
| South Derbyshire District Council | Local authority / ALMO / TMO | 6 | 83% | 1 | £4,553 |
| South Devon Rural Housing Association Limited | Housing association | 1 | 0% | 0 | — |
| South Holland District Council | Local authority / ALMO / TMO | 4 | 75% | 0 | £2,380 |
| South Kesteven District Council | Local authority / ALMO / TMO | 9 | 67% | 1 | £3,325 |
| South Lakes Housing | Housing association | 1 | 0% | 0 | — |
| South Liverpool Homes Limited | Housing association | 5 | 20% | 0 | £1,049 |
| South Tyneside Council | Local authority / ALMO / TMO | 32 | 66% | 1 | £10,280 |
| South Tyneside Homes | Housing association | 2 | 100% | 0 | £700 |
| South Tyneside Housing Ventures Trust Limited | Housing association | 1 | 100% | 0 | £100 |
| South Yorkshire Housing Association Limited (SYHA) | Housing association | 1 | 100% | 0 | £500 |
| Southampton City Council | Local authority / ALMO / TMO | 22 | 73% | 1 | £10,745 |
| Southend on Sea Borough Council | Local authority / ALMO / TMO | 2 | 100% | 0 | £525 |
| Southend on Sea City Council | Local authority / ALMO / TMO | 23 | 91% | 1 | £15,304 |
| Southern Housing | Housing association | 481 | 83% | 38 | £309,792 |
| Southern Housing | Decision | Housing Ombudsman | Housing association | 1 | 100% | 0 | £200 |
| Southward Housing Co Operative Limited | Housing association | 1 | 100% | 1 | £200 |
| Southwark Council | Local authority / ALMO / TMO | 302 | 77% | 18 | £187,128 |
| Southway Housing Trust Manchester Limited | Housing association | 22 | 82% | 2 | £13,602 |
| Sovereign Housing Association Limited | Housing association | 62 | 63% | 4 | £37,947 |
| Sovereign Living Limited | — | 6 | 100% | 0 | £2,280 |
| Sovereign Network Group | Housing association | 155 | 85% | 4 | £98,049 |
| Sovereign Network Group | Decisions | Housing Ombudsman | Housing association | 1 | 100% | 0 | £70 |
| Sovereign Network Homes | Housing association | 119 | 82% | 11 | £97,278 |
| Sparrow Shared Ownership Limited | — | 10 | 50% | 0 | £3,340 |
| Spitalfields Housing Association Limited | Housing association | 5 | 100% | 2 | £3,700 |
| Square Building Trust Limited | Housing association | 1 | 0% | 0 | — |
| Squared Housing | Housing association | 1 | 100% | 1 | £1,600 |
| St Albans City and District Council | Local authority / ALMO / TMO | 17 | 88% | 0 | £9,441 |
| St Basils | — | 1 | 100% | 0 | £150 |
| St Mungo Community Housing Association | Housing association | 5 | 100% | 1 | £7,121 |
| St Peters Saltley Housing Association Limited | Housing association | 1 | 0% | 0 | — |
| Stafford & Rural Homes | Housing association | 6 | 33% | 1 | £1,300 |
| Star Housing | Housing association | 2 | 50% | 0 | £200 |
| Steve Biko Housing Association Limited | Housing association | 1 | 0% | 0 | — |
| Stevenage Borough Council | Local authority / ALMO / TMO | 22 | 64% | 0 | £7,575 |
| Stockport Homes Limited | Local authority / ALMO / TMO | 29 | 55% | 0 | £7,542 |
| Stoke on Trent City Council | Local authority / ALMO / TMO | 17 | 82% | 2 | £10,098 |
| Stonewater Limited | Housing association | 202 | 77% | 5 | £121,459 |
| Stroud District Council | Local authority / ALMO / TMO | 8 | 75% | 0 | £2,250 |
| Sussex Housing and Care | Housing association | 1 | 100% | 0 | £50 |
| Sutton Housing Partnership | Housing association | 1 | 100% | 1 | £3,000 |
| Swan Housing Association Limited | Housing association | 8 | 75% | 0 | £5,412 |
| Swindon Borough Council | Local authority / ALMO / TMO | 21 | 76% | 1 | £10,425 |
T
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Tamil Community Housing Association Limited | Housing association | 2 | 0% | 0 | — |
| Tamworth Borough Council | Local authority / ALMO / TMO | 8 | 63% | 1 | £4,210 |
| Tandridge District Council | Local authority / ALMO / TMO | 7 | 71% | 1 | £2,150 |
| Taunton Deane Borough Council | Local authority / ALMO / TMO | 1 | 0% | 0 | — |
| Tbg Open Door Limited | Local authority / ALMO / TMO | 5 | 80% | 0 | £1,600 |
| Teachers Housing Association Limited | Housing association | 1 | 100% | 1 | £1,250 |
| Teign Housing | Housing association | 11 | 64% | 0 | £1,650 |
| Tendring District Council | Local authority / ALMO / TMO | 5 | 60% | 1 | £2,460 |
| Thames Valley Housing Association Limited | Housing association | 44 | 61% | 1 | £12,532 |
| Thanet District Council | Local authority / ALMO / TMO | 10 | 70% | 0 | £1,100 |
| The Abbeyfield Society | — | 5 | 20% | 0 | £175 |
| The Cambridge Housing Society Limited | Housing association | 4 | 50% | 0 | £425 |
| The Community Housing Group Limited | Housing association | 13 | 77% | 0 | £3,960 |
| The Extracare Charitable Trust | Housing association | 7 | 57% | 0 | £800 |
| The Guinness Partnership Limited | Housing association | 331 | 75% | 10 | £176,061 |
| The Havebury Housing Partnership | Housing association | 5 | 20% | 0 | £200 |
| The Housing Plus Group Limited | Housing association | 2 | 50% | 0 | £875 |
| The Industrial Dwellings Society 1885 Limited | — | 8 | 88% | 0 | £3,500 |
| The Papworth Trust | — | 1 | 100% | 0 | £100 |
| The Pioneer Housing and Community Group Limited | Housing association | 5 | 60% | 0 | £975 |
| The Riverside Group Limited | Housing association | 196 | 76% | 5 | £75,831 |
| The Riverside Group Of Companies Ltd | — | 1 | 100% | 0 | £800 |
| The Sir Oswald Stoll Foundation | Housing association | 1 | 0% | 0 | — |
| The Wrekin Housing Group Limited | Housing association | 2 | 50% | 0 | £150 |
| Thirteen Housing Group Limited | Housing association | 43 | 44% | 1 | £12,081 |
| Thrive Homes Limited | Housing association | 23 | 74% | 0 | £7,500 |
| Thurrock Council | Local authority / ALMO / TMO | 38 | 61% | 2 | £14,300 |
| Together Housing Association Limited | Housing association | 49 | 73% | 2 | £20,215 |
| Torus62 Limited | Housing association | 112 | 65% | 2 | £51,607 |
| Tower Hamlets Community Housing | Housing association | 20 | 80% | 2 | £14,798 |
| Tower Hamlets Council | Local authority / ALMO / TMO | 23 | 52% | 1 | £6,612 |
| Tower Hamlets Homes | Housing association | 79 | 73% | 1 | £33,153 |
| Town and Country Housing | Local authority / ALMO / TMO | 54 | 69% | 1 | £27,824 |
| Trafford Housing Trust Limited | Housing association | 15 | 47% | 0 | £1,950 |
| Transform Housing & Support | Housing association | 2 | 100% | 0 | £850 |
| Trent Dove Housing Limited | Local authority / ALMO / TMO | 12 | 50% | 0 | £1,500 |
| Trident Housing Association Limited | Housing association | 14 | 93% | 1 | £7,100 |
| Tuntum Housing Association Limited | Housing association | 5 | 60% | 0 | £2,635 |
| Twenty11 Homes Ltd | Housing association | 3 | 100% | 0 | £2,671 |
| Two Rivers Housing | Housing association | 13 | 77% | 2 | £13,592 |
U
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Unity Housing Association Limited | Housing association | 7 | 29% | 0 | £800 |
| Uttlesford District Council | Local authority / ALMO / TMO | 6 | 100% | 0 | £1,925 |
V
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Vale of Aylesbury Housing Trust Limited | Housing association | 2 | 0% | 0 | — |
| Vico Homes Limited | Housing association | 9 | 78% | 0 | £1,940 |
| Victory Housing Trust | Housing association | 4 | 50% | 0 | £375 |
| Vivid Housing Limited | Housing association | 92 | 57% | 3 | £31,285 |
W
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Wakefield and District Housing Limited | Housing association | 16 | 19% | 0 | £850 |
| Walsall Housing Group Limited | Housing association | 30 | 57% | 0 | £5,868 |
| Walterton and Elgin Community Homes Limited | Housing association | 1 | 100% | 0 | £400 |
| Waltham Forest Council | Local authority / ALMO / TMO | 62 | 61% | 4 | £41,925 |
| Wandle Housing Association Limited | Housing association | 119 | 83% | 16 | £74,309 |
| Wandsworth Council | Local authority / ALMO / TMO | 52 | 62% | 3 | £18,300 |
| Warrington Housing Association Limited | Housing association | 2 | 50% | 0 | £1,200 |
| Warwick District Council | Local authority / ALMO / TMO | 7 | 100% | 2 | £7,255 |
| Warwickshire Rural Housing Association Limited | Housing association | 4 | 50% | 0 | £618 |
| Waterloo Housing Group Limited | Housing association | 2 | 50% | 0 | £800 |
| Watford Community Housing Trust | Housing association | 20 | 75% | 1 | £9,770 |
| Watmos Community Homes | Housing association | 9 | 67% | 0 | £2,350 |
| Waverley Borough Council | Local authority / ALMO / TMO | 19 | 79% | 3 | £29,163 |
| Wealden District Council | Local authority / ALMO / TMO | 9 | 44% | 0 | £700 |
| Weaver Vale Housing Trust Limited | Local authority / ALMO / TMO | 3 | 67% | 0 | £2,525 |
| Welwyn Hatfield Borough Council | Local authority / ALMO / TMO | 24 | 75% | 3 | £15,496 |
| West Kent Housing Association | Housing association | 44 | 70% | 0 | £13,020 |
| West Lancashire Borough Council | Local authority / ALMO / TMO | 2 | 100% | 0 | £800 |
| West Northamptonshire Council | Local authority / ALMO / TMO | 19 | 89% | 3 | £13,355 |
| Westlea Housing Association Limited | Housing association | 1 | 100% | 0 | £50 |
| Westminster City Council | Local authority / ALMO / TMO | 111 | 61% | 5 | £45,802 |
| Westminster Community Homes Limited | Housing association | 5 | 60% | 0 | £2,660 |
| Westward Housing Group Limited | Housing association | 17 | 76% | 0 | £4,347 |
| Whitefriars Housing Group Limited | Housing association | 4 | 100% | 0 | £1,000 |
| Wigan Council | Local authority / ALMO / TMO | 7 | 86% | 0 | £2,425 |
| Wigan Metropolitan Borough Council | Local authority / ALMO / TMO | 10 | 80% | 0 | £2,175 |
| Willow Tree Housing Partnership Limited | Housing association | 1 | 0% | 0 | — |
| Wiltshire Council | Local authority / ALMO / TMO | 10 | 80% | 1 | £5,500 |
| Winchester City Council | Local authority / ALMO / TMO | 8 | 63% | 1 | £3,424 |
| Windrush Alliance UK Community Interest Company | Housing association | 2 | 100% | 1 | £1,950 |
| Woking Borough Council | Local authority / ALMO / TMO | 10 | 90% | 0 | £4,565 |
| Wokingham Borough Council | Local authority / ALMO / TMO | 4 | 75% | 0 | £850 |
| Wolverhampton City Council | Local authority / ALMO / TMO | 35 | 80% | 2 | £10,845 |
| Womens Pioneer Housing Limited | Housing association | 10 | 50% | 0 | £1,624 |
| Worthing Homes Limited | Housing association | 5 | 80% | 0 | £1,175 |
| Wythenshawe Community Housing Group Limited | Housing association | 12 | 25% | 0 | £600 |
Y
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| Yarlington Housing Group | Housing association | 1 | 0% | 0 | — |
| Ymca St Pauls Group | — | 1 | 0% | 0 | — |
| York City Council | Local authority / ALMO / TMO | 2 | 50% | 0 | £150 |
| York Housing Association Limited | Housing association | 1 | 100% | 0 | £75 |
| Yorkshire Housing Limited | Housing association | 70 | 60% | 1 | £23,017 |
| Your Housing Group Limited | Housing association | 40 | 68% | 1 | £22,148 |
| Your Housing Limited | Housing association | 22 | 73% | 0 | £9,279 |
#
| Landlord | Type | Decisions | Mal. rate | Severe | Compensation |
|---|---|---|---|---|---|
| 'Johnnie' Johnson H A Ltd | — | 1 | 100% | 1 | £1,800 |
| 'Johnnie' Johnson Housing Trust Limited | Housing association | 5 | 60% | 0 | £977 |
| 3cha Ltd | — | 1 | 100% | 1 | £1,700 |
| 54 North Homes Limited | — | 1 | 100% | 0 | £300 |
| 54north Homes Limited | Housing association | 2 | 100% | 0 | £200 |