Compensation precedent
Indicative compensation ranges from published Housing Ombudsman determinations, broken down by complaint category.
Indicative figures only — not legal advice. The Ombudsman decides every case on its own facts; these ranges do not predict any individual outcome. See our compensation guide.
Compensation calculator →
Estimate your award from real Housing Ombudsman payouts — by issue, not a percentage of your rent.
ASB, abuse & nuisance
3,348 awards · median £450 · up to £12,900
Estate management
5,418 awards · median £450 · up to £13,410
Financial
9,499 awards · median £500 · up to £358,282
Health & safety
8,267 awards · median £500 · up to £358,282
Information management
10,548 awards · median £475 · up to £358,282
Relations
7,298 awards · median £500 · up to £358,282
Moving, buying & selling
4,323 awards · median £500 · up to £16,875
Occupancy rights
8,060 awards · median £500 · up to £358,282
Planned works
3,057 awards · median £700 · up to £16,875
Responsive repairs
9,694 awards · median £500 · up to £358,282