Compensation precedent
Indicative compensation ranges from published Housing Ombudsman determinations, broken down by complaint category.
Indicative figures only — not legal advice. The Ombudsman decides every case on its own facts; these ranges do not predict any individual outcome. See our compensation guide.
Compensation calculator →
Estimate your award from real Housing Ombudsman payouts — by issue, not a percentage of your rent.
ASB, abuse & nuisance
3,559 awards · median £450 · up to £12,900
Estate management
5,545 awards · median £450 · up to £13,410
Financial
9,554 awards · median £500 · up to £358,282
Health & safety
8,991 awards · median £540 · up to £358,282
Information management
10,679 awards · median £471 · up to £358,282
Relations
8,256 awards · median £500 · up to £358,282
Moving, buying & selling
4,366 awards · median £500 · up to £16,875
Occupancy rights
7,925 awards · median £500 · up to £358,282
Planned works
3,029 awards · median £695 · up to £16,875
Responsive repairs
10,945 awards · median £500 · up to £358,282