Compensation precedent
Indicative compensation ranges from published Housing Ombudsman determinations, broken down by complaint category.
Indicative figures only — not legal advice. The Ombudsman decides every case on its own facts; these ranges do not predict any individual outcome. See our compensation guide.
Compensation calculator →
Estimate your award from real Housing Ombudsman payouts — by issue, not a percentage of your rent.
ASB, abuse & nuisance
2,311 awards · median £350 · up to £12,645
Estate management
1,790 awards · median £350 · up to £12,000
Financial
2,155 awards · median £350 · up to £17,500
Health & safety
6,589 awards · median £690 · up to £21,407
Information management
3,229 awards · median £600 · up to £16,550
Relations
8,005 awards · median £450 · up to £21,407
Moving, buying & selling
807 awards · median £450 · up to £21,407
Occupancy rights
317 awards · median £400 · up to £12,000
Planned works
470 awards · median £550 · up to £12,000
Responsive repairs
11,539 awards · median £550 · up to £21,407