Ashton Pioneer Homes Limited
202229724 Housing association
The Ombudsman found service failure in the landlord's handling of the resident's concerns about staff conduct and in its complaint handling, ordering £250 compensation and an apology.
Housing association
Ashton Pioneer Homes Limited
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 1 published decision.
- Service failure 1
Ashton Pioneer Homes Limited's maladministration rate (100%) is higher than the average for housing association (64%) across published Ombudsman determinations.
Decisions (1)
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