Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 8 published decisions.
City of Wolverhampton Council's maladministration rate (100%) is higher than the average for local authority / almo / tmo (83%) across published Ombudsman determinations.
202519716 Local authority / ALMO / TMO
The Ombudsman found mediation settlement, service failure, no maladministration, severe maladministration, maladministration in the landlord’s handling of The landlord’s handling of: The resident’s reports of…
202519732 Local authority / ALMO / TMO
The Ombudsman found no maladministration, reasonable redress, severe maladministration, maladministration in the landlord’s handling of The landlord’s response to the resident’s: Request for a move. Concerns about staff…
202404424 Local authority / ALMO / TMO
The Ombudsman found maladministration, service failure, severe maladministration in the landlord’s handling of the landlord’s handling of the resident’s reports of: Pests in the property and associated repairs. Damp and…
202406880 Local authority / ALMO / TMO
The Ombudsman found no maladministration, maladministration, severe maladministration, service failure in the landlord’s handling of the landlord’s handling of the resident’s reports of: Antisocial behaviour, including…
202332042 Local authority / ALMO / TMO
The Ombudsman found service failure, reasonable redress, severe maladministration, maladministration in the landlord’s handling of the landlord’s handling of the repair to the communal lighting. This investigation has…
202327282
The Ombudsman found no maladministration, service failure in the landlord’s handling of the landlord’s handling of the resident’s reports that its contractors damaged her patio doors. The Ombudsman has also considered…
202430978
The Ombudsman found maladministration in the landlord’s handling of the landlord’s handling of: Repairs to the kitchen wall and pest control expenses incurred by the resident. The associated complaint.. Total…
202208586
The Ombudsman found maladministration in the landlord’s handling of the landlord's handling of: The resident's reports of damp and mould in the bedroom. The associated complaint..
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