Landlord
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 3 published decisions.
Co Operative Development Society Limited's maladministration rate (100%) is higher than the average for comparable landlords (79%) across published Ombudsman determinations.
202207573
The Ombudsman found service failure in the landlord’s handling of : the landlord’s response to repairs to the communal lift, the resident’s request for the landlord to impose future sanctions on the lift contractor for…
202117248
The Ombudsman found maladministration in the landlord’s handling of the landlord’s response to: The resident’s reports of damp and mould in her property. The resident’s request for repairs to her windows. The resident’s…
202014369
The Ombudsman found service failure, no maladministration in the landlord’s handling of This complaint is about the landlord’s handling of: the removal of plants from a neighbouring garden; the procurement of a new…
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