Housing association
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 1 published decision.
Cornerstone Housing Limited's maladministration rate (0%) is lower than the average for housing association (80%) across published Ombudsman determinations.
202126945
The Ombudsman found mediation settlement, no maladministration in the landlord’s handling of The landlord's handling of the resident's request for compensation for damage to their car. The landlord's handling of the…
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