Cossington Housing Co Operative Limited
202215613
The Ombudsman found service failure, no maladministration in the landlord’s handling of the landlord's handling of the resident’s broken boiler and his subsequent request for compensation..
Housing association
Cossington Housing Co Operative Limited
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 1 published decision.
- No maladministration 1
- Service failure 1
Cossington Housing Co Operative Limited's maladministration rate (100%) is higher than the average for housing association (80%) across published Ombudsman determinations.
Decisions (1)
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