Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 2 published decisions.
Doncaster Metropolitan Borough Council's maladministration rate (50%) is lower than the average for local authority / almo / tmo (84%) across published Ombudsman determinations.
202010560
The Ombudsman found no maladministration in the landlord’s handling of The condition of the former property at the commencement of the tenancy and the landlord's handling of the subsequent repairs. The impact on the…
202003681
The Ombudsman found service failure, no maladministration in the landlord’s handling of the landlord’s: handling of the resident’s reports of antisocial behaviour. handling of antisocial behaviour reports against the…
Landlord Monitor feature
Landlord Monitor tracks your organisation's record, benchmarks you against peers and sends early-warning alerts the moment a new determination is published.