Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 3 published decisions.
Dover District Council's maladministration rate (67%) is lower than the average for local authority / almo / tmo (84%) across published Ombudsman determinations.
202313200
The Ombudsman found maladministration, no maladministration, service failure in the landlord’s handling of the landlord’s: Handling of reports of damp and mould at the property. Handling of reports of noise from the…
202306500
The Ombudsman found service failure, no maladministration in the landlord’s handling of : The landlord’s response to the resident's concerns about threats of eviction. The landlord’s response and handling of the…
202119825
The Ombudsman found no maladministration in the landlord’s handling of the landlord’s handling of the resident’s request for adaptations at his property..
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