Performance summary based on published UK Housing Ombudsman determinations. Figures reflect
only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Decisions
2
Published determinations
Maladministration rate
50%
Decisions with an adverse finding
Severe maladministration
1
Most serious findings
Compensation ordered
£0
Total across decisions
Adverse findings
1
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 2
published decisions.
No maladministration2
Reasonable redress1
Maladministration1
Severe maladministration1
Fareham Borough Council's maladministration rate (50%) is lower than the average for local authority / almo / tmo (84%) across published Ombudsman determinations.
The Ombudsman found reasonable redress, maladministration, severe maladministration, no maladministration in the landlord’s handling of the landlord’s response to the resident’s request for soundproofing. We have also…
The Ombudsman found no maladministration in the landlord’s handling of This complaint is about the landlord’s handling of the resident’s reports of overgrown hedges from a neighbouring property..
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