Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 2 published decisions.
Fareham Borough Council's maladministration rate (50%) is lower than the average for local authority / almo / tmo (71%) across published Ombudsman determinations.
202417935 Local authority / ALMO / TMO
The Ombudsman found reasonable redress in the landlord's response to the resident's request for soundproofing (it apologised and offered a £50 voucher for poor communication), but maladministration in its complaint…
202016061 Local authority / ALMO / TMO
The Ombudsman found no maladministration by Fareham Borough Council in its handling of a resident's reports about overgrown hedges from a neighbouring property. The landlord made reasonable investigations into the hedge…
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