GreenSquare Group Limited
202210565
The Ombudsman found maladministration in the landlord’s handling of the landlord’s handling of the resident’s concerns about the safety of his heating system.. Total compensation ordered: £700.
Landlord
GreenSquare Group Limited
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 3 published decisions.
- No maladministration 2
- Maladministration 2
GreenSquare Group Limited's maladministration rate (67%) is lower than the average for comparable landlords (79%) across published Ombudsman determinations.
Decisions (3)
All landlordsGreenSquare Group Limited
201909593
The Ombudsman found maladministration, no maladministration in the landlord’s handling of The resident complains about the landlord’s offer of compensation in response to concerns about damp and a leak at the property..
Maladministration No maladministration damp and mould leak water ingress repairs delay window repair
GreenSquare Group Limited
202008527
The Ombudsman found no maladministration in the landlord’s handling of The complaint concerns: the landlord’s response to the resident’s complaint about its communication with her during her adaptation building works.…
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