Housing association
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 1 published decision.
Habitare Homes Limited's maladministration rate (0%) is lower than the average for housing association (80%) across published Ombudsman determinations.
202404849 For-profit provider
The complaint about the landlord's response to repairs reports and its complaint handling was resolved with the Ombudsman's intervention. The landlord agreed to apologise and pay £200 compensation, which both parties…
Landlord Monitor feature
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