Landlord Record

Housing association

Havebury Homes

Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.

Key statistics

Decisions
1

Published determinations

Maladministration rate
100%

Decisions with an adverse finding

Severe maladministration
0

Most serious findings

Compensation ordered
£0

Total across decisions

Adverse findings
1

Decisions against

Outcome breakdown

Count of outcomes reached across complaint heads in 1 published decision.

  • Maladministration 1

Havebury Homes's maladministration rate (100%) is higher than the average for housing association (80%) across published Ombudsman determinations.

Decisions (1)

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