Havebury Homes
202304161
The Ombudsman found maladministration in the landlord’s handling of how the landlord handled the granting of the resident’s starter tenancy..
Housing association
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 1 published decision.
Havebury Homes's maladministration rate (100%) is higher than the average for housing association (80%) across published Ombudsman determinations.
202304161
The Ombudsman found maladministration in the landlord’s handling of how the landlord handled the granting of the resident’s starter tenancy..
Landlord Monitor feature
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