Housing association
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 3 published decisions.
Leeds Jewish Housing Association Limited's maladministration rate (67%) is lower than the average for housing association (80%) across published Ombudsman determinations.
202333695
The Ombudsman found maladministration, service failure in the landlord’s handling of : The landlords handling of the resident’s reports of cigarette smoke entering the property. The landlords handling of the resident’s…
202337294
The Ombudsman found no maladministration in the landlord’s handling of the landlord’s handling of the resident’s: Pursuance of monies due to him under a court order. Concerns about a standing order on the rent account..
202012647
The Ombudsman found maladministration, mediation settlement, service failure in the landlord’s handling of the landlord’s response to the resident’s queries regarding: communal caretaker costs; alarm monitoring and…
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