Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 6 published decisions.
Lincoln City Council's maladministration rate (100%) is higher than the average for local authority / almo / tmo (83%) across published Ombudsman determinations.
202312018
The Ombudsman found maladministration, service failure in the landlord’s handling of the landlord’s response to the resident’s: reports of damp and mould in her bathroom associated complaint. Total compensation ordered:…
202222063
The Ombudsman found no maladministration, service failure in the landlord’s handling of the landlord’s handling of the resident’s: Reports of a missed appointment to uncap gas at a neighbouring property. Query relating…
202304912
The Ombudsman found no maladministration, service failure in the landlord’s handling of : The landlord’s handling of the reports that she had to pay council tax on 2 properties. The landlord’s response to the resident’s…
202308522
The Ombudsman found severe maladministration, maladministration in the landlord’s handling of : The landlord’s handling of repairs to damp and mould in the resident’s property. The landlord’s complaint handling.. Total…
202302041
The Ombudsman found maladministration, service failure in the landlord’s handling of the landlord’s: Handling of repairs to the property, including to address damp and mould. Handling of the associated complaint.. Total…
201906536
The Ombudsman found service failure, no maladministration in the landlord’s handling of The complaint concerns how the landlord handled reports of: noise and vibration from the water pipes in the resident’s property.…
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