Housing association
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 9 published decisions.
Lincolnshire Housing Partnership Limited's maladministration rate (89%) is higher than the average for housing association (79%) across published Ombudsman determinations.
202406349 Housing association
The Ombudsman found reasonable redress in the landlord's handling of reports of leaks and damp and mould, as the landlord acknowledged delays and offered £700 compensation reflecting significant impact, with remaining…
202310248
The Ombudsman found service failure, maladministration in the landlord’s handling of the landlord’s handling of repairs to the property bathroom and the conduct of the landlord’s contractors. The complaint is also about…
202313318
The Ombudsman found maladministration in the landlord’s handling of the landlord's handling of the resident’s reports of: Staff conduct. Damage caused by a leak. The associated complaint.. Total compensation ordered:…
202302323
The Ombudsman found service failure, maladministration, no maladministration in the landlord’s handling of ; The landlord’s handling of the resident’s reports of Damp and mould. Leaks in the bathroom. The landlord’s…
202125741
The Ombudsman found no maladministration in the landlord’s handling of the landlord’s handling of: - The resident’s reports of anti social behaviour. The resident’s request to move home. The resident’s complaint..
202118675
The Ombudsman found maladministration, service failure, no maladministration, reasonable redress in the landlord’s handling of the landlord’s: Response to the resident’s claim that the property did not meet her…
202122377
The Ombudsman found maladministration, reasonable redress, no maladministration in the landlord’s handling of This complaint is about: the landlord’s handling of the resident’s reports of animal cruelty by a neighbour;…
202108665
The Ombudsman found maladministration, service failure in the landlord’s handling of ; the landlord’s response to the resident’s reports of damp and mould. the landlord’s complaint handling.. Total compensation ordered:…
202102815
The Ombudsman found maladministration in the landlord’s handling of the level of rent..
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