Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 1 published decision.
London Borough of Camden Council | Decisions | Housing Ombudsman's maladministration rate (100%) is higher than the average for local authority / almo / tmo (83%) across published Ombudsman determinations.
202324675 Local authority / ALMO / TMO
The Ombudsman found service failure in the landlord's handling of planned heating works (HIU installation), which ran far beyond the expected timescale with reactive management and inadequate adjustments for the…
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