Housing association
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 2 published decisions.
Manningham Housing Association Limited's maladministration rate (50%) is lower than the average for housing association (80%) across published Ombudsman determinations.
202104146
The Ombudsman found no maladministration in the landlord’s handling of : The landlord’s response to the resident’s concerns about it referring her to a mental health agency. The landlord’s handling of the resident’s…
202118694
The Ombudsman found service failure in the landlord’s handling of : The landlord’s handling of the resident’s reports about the condition of the property, including her concerns about pests and repairs. The landlord’s…
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