Landlord
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 1 published decision.
Mg UK Shared Ownership Limited's maladministration rate (0%) is lower than the average for comparable landlords (68%) across published Ombudsman determinations.
202333069 For-profit provider
The complaint concerned the landlord's handling of repairs to a district heating system that the resident said caused excessive energy usage and left her without heating. The Ombudsman found reasonable redress: although…
Landlord Monitor feature
Landlord Monitor tracks your organisation's record, benchmarks you against peers and sends early-warning alerts the moment a new determination is published.