£200
The Ombudsman found maladministration, no maladministration in the landlord’s handling of This complaint is about the landlord’s handling of: The resident’s reports of anti-social behaviour (ASB) from a neighbour. The…
Housing association
Nehemiah United Churches Housing Association Limited
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 2 published decisions.
- No maladministration 1
- Maladministration 2
Nehemiah United Churches Housing Association Limited's maladministration rate (100%) is higher than the average for housing association (80%) across published Ombudsman determinations.
Decisions (2)
All landlordsThe Ombudsman found maladministration in the landlord’s handling of The landlord’s administration of the resident’s service charge account. The landlord’s response to the resident’s concerns about the reasonableness and…
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