Network Homes Limited

The Ombudsman found maladministration in the landlord’s handling of the landlord’s response to the resident’s reports of fire safety concerns with her property..

The Ombudsman found maladministration in the landlord’s handling of This complaint is about the landlord’s handling of the resident’s reports of noise nuisance from his neighbour’s property. This investigation has also…

The Ombudsman found no maladministration in the landlord’s handling of :.

The Ombudsman found maladministration, no maladministration in the landlord’s handling of : The landlord’s response to the resident’s reports of leaks into the property. The landlord’s response to the resident’s reports…

The Ombudsman found service failure, reasonable redress, no maladministration in the landlord’s handling of :.

The Ombudsman found service failure in the landlord’s handling of the landlord’s handling of the resident’s reported repairs to her floorboards..

The Ombudsman found maladministration, service failure in the landlord’s handling of the landlord’s response to the resident’s reports about: Allocation of parking bays. Its management of the parking area. The…

The Ombudsman found maladministration in the landlord’s handling of the landlord's response to the resident’s reports about leaks into her property, and the subsequent level of compensation offered..

The Ombudsman found maladministration, no maladministration in the landlord’s handling of The complaint concerns: The landlord’s handling of a leak into the property from upstairs. The landlord’s handling of the related…

The Ombudsman found no maladministration in the landlord’s handling of the landlord’s response to the resident’s request to replace the fence in the communal garden outside his flat, with a wall..

The Ombudsman found maladministration in the landlord’s handling of the landlord’s handling of the resident’s concerns about the condition, safety and security of her garden when she moved into her property.. Total…

The Ombudsman found service failure in the landlord’s handling of the landlord’s response to the resident’s request for the communal intercom camera to be repaired..

The Ombudsman found service failure, maladministration in the landlord’s handling of : the amount of compensation offered by the landlord in relation to repair works following the resident’s reports of a leak; delays to…

The Ombudsman found maladministration in the landlord’s handling of The resident’s complaint is about the landlord’s handling of the repair of a leak at the property.. Total compensation ordered: £600.

The Ombudsman found maladministration in the landlord’s handling of the landlord’s response to the resident’s concerns about the level of compensation offered for a missed appointment..

The Ombudsman found service failure in the landlord’s handling of : The landlord’s handling of the resident’s reports of damp at her property. The landlord’s handling of repairs required to the drainage system..

The Ombudsman found no maladministration in the landlord’s handling of The complaint concerns: How the landlord responded to the resident’s request to replace a fence. Delays in replacing the windows in the property as…

The Ombudsman found maladministration in the landlord’s handling of the landlord’s response to the resident’s report of Repairs required to the roof of the property. Repairs required to the window and front door, and…

The Ombudsman found maladministration in the landlord’s handling of The complaint concerns how the landlord responded to the resident’s concerns of low water pressure and the condition of the water supply to the…

The Ombudsman found maladministration, reasonable redress in the landlord’s handling of the landlord’s handling of the resident’s concerns with her flooring..

The Ombudsman found maladministration in the landlord’s handling of the landlord’s handling of the resident’s repair reports after moving into her property following a mutual exchange.. Total compensation ordered: £300.

The Ombudsman found maladministration, no maladministration in the landlord’s handling of : The landlord’s response to the resident’s concerns about the dual allocation of a car parking space. the landlord’s response to…

The Ombudsman found service failure, no maladministration in the landlord’s handling of the landlord’s decision to decline the resident’s request for a parking bay ..

The Ombudsman found service failure in the landlord’s handling of the landlord’s response to the resident’s concerns about his service charge, including his requests for an explanation regarding: the breakdown of…

The Ombudsman found maladministration in the landlord’s handling of the landlord’s response to the resident’s queries concerning her rent payments..

The Ombudsman found maladministration, service failure in the landlord’s handling of The complaint is regarding: The landlord’s management of, and communication around, cyclical works and associated maintenance and…

The Ombudsman found mediation settlement, service failure in the landlord’s handling of The resident complained about the level of compensation the landlord offered in relation to its handling of repairs..

The Ombudsman found maladministration, service failure in the landlord’s handling of The resident complains about how the landlord handled her reports of repairs needed to the communal hallway outside the property (from…

The Ombudsman found maladministration in the landlord’s handling of :. Total compensation ordered: £150.

The Ombudsman found maladministration, reasonable redress in the landlord’s handling of the landlord’s handling of a back surge of communal drain water into the property and its subsequent response to the complaint and…

The Ombudsman found mediation settlement, service failure, reasonable redress in the landlord’s handling of the landlord’s response to the resident’s reports of noise nuisance..

The Ombudsman found maladministration in the landlord’s handling of The complaint concerns a dispute about whether the resident has sole use of the garden at the property..

The Ombudsman found service failure, no maladministration in the landlord’s handling of the landlord’s response to: the resident’s reports concerning the safeguarding of residents in relation to ongoing construction in…

The Ombudsman found service failure, no maladministration in the landlord’s handling of the landlord’s: Handling of parking bay allocations. Complaint handling.. Total compensation ordered: £100.

The Ombudsman found no maladministration in the landlord’s handling of the landlord’s handling of the resident’s reports of mice in her walls..

The Ombudsman found maladministration in the landlord’s handling of The resident complained about: The division of the rear garden to the property. The landlord’s response to their request that they be granted…

The Ombudsman found no maladministration in the landlord’s handling of REPORT COMPLAINT 202000884 Network Homes Limited 26 May 2021 Our approach The Housing Ombudsman’s approach to investigating and determining…

The Ombudsman found no maladministration in the landlord’s handling of the landlord’s handling of the resident’s housing transfer application and his reports of overcrowding..

The Ombudsman found service failure in the landlord’s handling of :. Total compensation ordered: £200.

The Ombudsman found no maladministration in the landlord’s handling of The complaint concerns the landlord’s handling of the resident’s reports of noise coming from neighbouring properties..

The Ombudsman found mediation settlement in the landlord’s handling of the landlord’s handling of the resident’s reports of antisocial behaviour (ASB)..

The Ombudsman found maladministration in the landlord’s handling of :.

The Ombudsman found service failure in the landlord’s handling of :. Total compensation ordered: £750.

The Ombudsman found no maladministration in the landlord’s handling of the landlord’s: response to the resident’s reports about damage to the bin storeroom shutter; response to the resident’s reports about rats in the…