Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 1 published decision.
North East Derbyshire District Council's maladministration rate (0%) is lower than the average for local authority / almo / tmo (72%) across published Ombudsman determinations.
201911894 Local authority / ALMO / TMO
The Ombudsman determined that all complaints raised by the resident were outside its jurisdiction. The complaints were either not brought to the landlord as formal complaints, were out of time (more than 6-12 months…
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