Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 1 published decision.
North East Derbyshire District Council's maladministration rate (100%) is higher than the average for local authority / almo / tmo (83%) across published Ombudsman determinations.
201911894
The Ombudsman found maladministration in the landlord’s handling of It has been difficult to engage with the resident to clarify the issues which they wish to bring as part of this complaint. Since January 2021, in…
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