Landlord
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 6 published decisions.
Notting Hill Home Ownership Limited's maladministration rate (83%) is higher than the average for comparable landlords (79%) across published Ombudsman determinations.
201907483
The Ombudsman found service failure, maladministration, reasonable redress, no maladministration in the landlord’s handling of The complaint concerns the landlord’s response to: The residents’ request for an independent…
202004800
The Ombudsman found no maladministration in the landlord’s handling of The complaint concerns the landlord’s handling of the resident’s outstanding arears..
202004931
The Ombudsman found service failure, no maladministration in the landlord’s handling of the following issues: The landlord’s response to reports of issues with the heating and hot water system, in particular, its…
202001071
The Ombudsman found service failure, mediation settlement, no maladministration in the landlord’s handling of This complaint is about:.
202001957
The Ombudsman found maladministration in the landlord’s handling of the landlord’s handling of the resident’s: reports of a leak from his roof; associated formal complaint.. Total compensation ordered: £500.
202002842
The Ombudsman found service failure, no maladministration in the landlord’s handling of REPORT COMPLAINT 202002842 Notting Hill Home Ownership Limited 21 December 2020 Our approach The Housing Ombudsman’s approach to…
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