Peabody Enterprises Limited
202101262
The Ombudsman found maladministration in the landlord’s handling of the parking spaces the resident rents from the landlord..
Maladministration lift failure
Landlord
Peabody Enterprises Limited
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 3 published decisions.
- Service failure 1
- Maladministration 2
Peabody Enterprises Limited's maladministration rate (100%) is higher than the average for comparable landlords (79%) across published Ombudsman determinations.
Decisions (3)
All landlordsPeabody Enterprises Limited
202009487
The Ombudsman found maladministration in the landlord’s handling of The complaint concerns a dispute about the resident’s access to the garden at the rear of her home..
Maladministration garden maintenance
Peabody Enterprises Limited
202005167
The Ombudsman found service failure in the landlord’s handling of REPORT COMPLAINT 202005167 Peabody Enterprises Limited 25 January 2021 Our approach The Housing Ombudsman’s approach to investigating and determining…
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