Housing association
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 2 published decisions.
Peak District Rural Housing Association Limited's maladministration rate (100%) is higher than the average for housing association (79%) across published Ombudsman determinations.
202441807 Housing association
The Ombudsman found no maladministration in the landlord's response to repairs to the kitchen, bathroom and hallway, but found maladministration in its response to driveway repairs and external area works due to…
The Ombudsman found maladministration in the landlord’s handling of the landlord’s response to the resident’s concerns about his property’s heating system..
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