Performance summary based on published UK Housing Ombudsman determinations. Figures reflect
only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Decisions
1
Published determinations
Maladministration rate
100%
Decisions with an adverse finding
Severe maladministration
1
Most serious findings
Compensation ordered
£1,050
Total across decisions
Adverse findings
1
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 1
published decision.
No maladministration1
Maladministration1
Severe maladministration1
Radcliffe Housing Society Limited's maladministration rate (100%) is higher than the average for local authority / almo / tmo (83%) across published Ombudsman determinations.
The Ombudsman found maladministration, no maladministration, severe maladministration in the landlord’s handling of how the landlord handled: Reports of leaks. Bathroom and kitchen repairs. External maintenance and…
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