Landlord
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 2 published decisions.
Redwing Living Limited's maladministration rate (100%) is higher than the average for comparable landlords (66%) across published Ombudsman determinations.
202319794 Housing association
A leaseholder complained about the standard of communal window cleaning, window and door repairs, and the landlord's record keeping and complaint handling. The Ombudsman found the landlord provided reasonable redress on…
202001090 Housing association
The Ombudsman found service failure in the landlord's handling of storage heater replacement (10-day delay in providing temporary heaters in winter) and exposed wiring reports (nearly four-month delay to inspect). The…
Landlord Monitor feature
Landlord Monitor tracks your organisation's record, benchmarks you against peers and sends early-warning alerts the moment a new determination is published.