Retirement Villages Ltd
202121821 For-profit provider
The Ombudsman determined the complaint was outside its jurisdiction because the landlord had cancelled its voluntary membership of the Housing Ombudsman Scheme before the complaint was referred.
Landlord
Retirement Villages Ltd
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 1 published decision.
- Outside jurisdiction 1
Retirement Villages Ltd's maladministration rate (0%) is lower than the average for comparable landlords (68%) across published Ombudsman determinations.
Decisions (1)
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