Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 1 published decision.
Royal Borough Of Greenwich | Decisions | Housing Ombudsman's maladministration rate (0%) is lower than the average for local authority / almo / tmo (83%) across published Ombudsman determinations.
202318040 Local authority / ALMO / TMO
No maladministration was found in the landlord's response to repairs completed by the building insurance provider, as the landlord was not responsible for the insurer's refusal to complete works and internal repairs…
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