Performance summary based on published UK Housing Ombudsman determinations. Figures reflect
only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Decisions
1
Published determinations
Maladministration rate
100%
Decisions with an adverse finding
Severe maladministration
0
Most serious findings
Compensation ordered
£700
Total across decisions
Adverse findings
1
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 1
published decision.
Maladministration1
Sage Homes RP Limited's maladministration rate (100%) is higher than the average for housing association (80%) across published Ombudsman determinations.
The Ombudsman found maladministration in the landlord’s handling of REPORT COMPLAINT 202444531 Sage Homes RP Limited 24 July 2025 Our approach The Housing Ombudsman’s approach to investigating and determining complaints…
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