For-profit provider
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 3 published decisions.
Sage Homes RP Limited's maladministration rate (67%) is lower than the average for for-profit provider (96%) across published Ombudsman determinations.
202441462 Housing association
The Ombudsman found reasonable redress in the landlord's handling of the resident's reports about damp and mould, noting the landlord failed to act for 10 months but provided a comprehensive remedy including £750…
202444737 For-profit provider
The Ombudsman found reasonable redress for the landlord's handling of damp and mould, a defective kitchen cupboard, and associated complaints, and no maladministration for the management transfer request and reports of…
202444531
The Ombudsman found maladministration in the landlord’s handling of REPORT COMPLAINT 202444531 Sage Homes RP Limited 24 July 2025 Our approach The Housing Ombudsman’s approach to investigating and determining complaints…
Landlord Monitor feature
Landlord Monitor tracks your organisation's record, benchmarks you against peers and sends early-warning alerts the moment a new determination is published.