Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 3 published decisions.
Sage Rented Limited's maladministration rate (100%) is higher than the average for local authority / almo / tmo (83%) across published Ombudsman determinations.
202334807 Local authority / ALMO / TMO
The Ombudsman found no maladministration, reasonable redress, severe maladministration, maladministration in the landlord’s handling of the landlord’s handling of the resident’s: Reports of antisocial behaviour (ASB).…
202344731
The Ombudsman found no maladministration, service failure in the landlord’s handling of the landlord’s handling of: Redress for the resident’s hot water issues from 22 July 2023 to 26 November 2023. The resident’s…
202311732
The Ombudsman found reasonable redress, maladministration in the landlord’s handling of the landlord’s handling of the impacts on the resident of leaks at the property. The Ombudsman will also investigate the landlord’s…
Landlord Monitor feature
Landlord Monitor tracks your organisation's record, benchmarks you against peers and sends early-warning alerts the moment a new determination is published.