Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 3 published decisions.
Sedgemoor District Council's maladministration rate (0%) is lower than the average for local authority / almo / tmo (72%) across published Ombudsman determinations.
202202263 Local authority / ALMO / TMO
The Ombudsman determined the complaint was outside its jurisdiction because the landlord had issued a Notice of Seeking Possession and there were pending court proceedings, meaning the matters could be raised as part of…
202206650 Local authority / ALMO / TMO
The Ombudsman found no maladministration by the landlord in its handling of the resident's reports of bed bugs. The landlord responded promptly, arranged inspections, and paid for two treatments (and offered a third) as…
202105004 Local authority / ALMO / TMO
The Ombudsman found no maladministration regarding the landlord's investigation into surveyor conduct during a property inspection, and no maladministration regarding the decision to place the resident on the Officer…
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