Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 6 published decisions.
South Derbyshire District Council's maladministration rate (83%) is broadly in line with the average for local authority / almo / tmo (83%) across published Ombudsman determinations.
202440948 Local authority / ALMO / TMO
The Ombudsman found maladministration by South Derbyshire District Council in how it dealt with the resident's reports of leaks and associated repairs, due to delays in doing repairs and ineffective inspections that…
202425889
The Ombudsman found severe maladministration, service failure in the landlord’s handling of the landlord’s handling of repairs to the bedroom ceiling and the property’s roof. We have also considered the landlord’s…
202347884
The Ombudsman found service failure in the landlord’s handling of the landlord’s handling of the resident’s reports of anti-social behaviour (ASB) from the neighbour below.. Total compensation ordered: £100.
202413684
The Ombudsman found maladministration, no maladministration, service failure in the landlord’s handling of the landlord’s handling of: A dispute over the location of the resident’s parked car. The resident’s reports of…
202226705
The Ombudsman found maladministration, no maladministration in the landlord’s handling of : The landlord’s handling of the resident’s concerns about the condition of the property when it was first let. The landlord’s…
202012512
The Ombudsman found mediation settlement, no maladministration in the landlord’s handling of : The landlord’s handling of the resident’s reports of antisocial behaviour (ASB) by a neighbour. The landlord’s decision to…
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