Stockport Homes Limited

Maladministration was found in the landlord's handling of reported leaks and repairs, with significant delays in identifying the cause and completing follow-on works, leaving the children's bedroom unusable for a…

The Ombudsman found service failure, no maladministration, reasonable redress, severe maladministration, maladministration in the landlord’s handling of the landlord’s response to the resident’s: Reports of damp and…

The Ombudsman found no maladministration in the landlord's handling of the resident's ASB reports, housing application, or the associated complaint. The landlord acted in line with its ASB, good neighbourhood…

The Ombudsman found service failure in the landlord’s handling of the landlord’s: Response to the resident’s reports of damp and mould. Response the resident’s request for reasonable adjustments in line with the…

The Ombudsman found no maladministration in the landlord’s handling of the landlord’s handling of the resident’s reports of a leak, and his request for compensation..

The Ombudsman found no maladministration in the landlord’s handling of the landlord’s handling of the resident’s reports about the condition of her garden..

The Ombudsman found maladministration in the landlord’s handling of the landlord’s handling of the resident’s shared ownership property purchase.. Total compensation ordered: £543.

The Ombudsman found maladministration, service failure in the landlord’s handling of the landlord’s handling of the resident’s reports of beetles in the property. The Ombudsman has also considered the landlord’s record…

The Ombudsman found no maladministration, service failure in the landlord’s handling of the landlord’s handling of: The resident’s subject access request. Imposing contact restrictions on the resident. The Ombudsman has…

The Ombudsman found maladministration in the landlord’s handling of The resident’s complaint is about the landlord’s handling of reported damp and mould.. Total compensation ordered: £600.

The Ombudsman found reasonable redress, service failure in the landlord’s handling of the landlord’s handling of: Reports of repairs to the roof, including the required insulation. Reports of staff conduct.. Total…

The Ombudsman found reasonable redress in the landlord’s handling of the landlord’s handling of a mould wash treatment..

The Ombudsman found service failure, no maladministration in the landlord’s handling of the landlord’s handling of the resident’s reports of: Damp, mould, and associated repairs. A woodlice infestation..

The Ombudsman found no maladministration in the landlord’s handling of how the landlord handled the resident's reports of drug use and noise nuisance..

The Ombudsman found maladministration in the landlord’s handling of The resident’s complaint is about the landlord’s response to her request that it install drainage to remedy build-ups of standing water in her garden…

The Ombudsman found no maladministration, service failure in the landlord’s handling of the landlord’s handling of the resident’s: Reports of antisocial behaviour. Requests to be rehoused and subsequent mutual exchange.…

The Ombudsman found maladministration, service failure, reasonable redress, no maladministration in the landlord’s handling of The complaint concerns the landlord’s: Handling of repairs. Decision to charge the resident…

The Ombudsman found service failure, maladministration, no maladministration in the landlord’s handling of The resident’s complaint is about the landlord’s: Advertisement of the property. Handling of adaptations to the…

The Ombudsman found reasonable redress in the landlord’s handling of This complaint is about the landlord’s handling of: The resident’s concerns about the standard of communal cleaning. The associated complaint..

The Ombudsman found service failure in the landlord’s handling of : The landlord's handling of the resident’s concerns about rehousing. The condition of the resident’s new home and ongoing repair issues. The landlord’s…

The Ombudsman found maladministration, mediation settlement, no maladministration in the landlord’s handling of REPORT COMPLAINT 202123560 Stockport Homes Limited 19 April 2023 Our approach The Housing Ombudsman’s…

The Ombudsman found maladministration in the landlord’s handling of This complaint is about a disputed administration charge following an alleged breach of lease by the leaseholder’s tenants..

The Ombudsman found maladministration in the landlord’s handling of the landlord’s handling of repairs to the roof of the resident’s property.. Total compensation ordered: £610.

The Ombudsman found no maladministration, service failure, maladministration in the landlord’s handling of REPORT COMPLAINT 202100661 Stockport Homes Limited 15 March 2023 Our approach The Housing Ombudsman’s approach…

The Ombudsman found service failure, maladministration in the landlord’s handling of The complaint concerns the level of compensation offered by the landlord following a burst pipe in the resident’s property..

The Ombudsman found service failure in the landlord’s handling of The resident complains about: The landlord’s response to his report of repairs needed at the property which he considers should have been identified by…

The Ombudsman found mediation settlement, service failure, no maladministration in the landlord’s handling of the landlord’s response to the resident’s reports of anti-social behaviour (‘ASB’) by her neighbour. The…

The Ombudsman found service failure, no maladministration in the landlord’s handling of the landlord’s response to the resident’s request for compensation, following reported damage to his car tyres from the landlord’s…

The Ombudsman found no maladministration in the landlord’s handling of the landlord’s response to: The resident’s request for reimbursement of costs for property improvements at his previous property. The resident’s…