Local authority / ALMO / TMO
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 5 published decisions.
Tendring District Council's maladministration rate (80%) is lower than the average for local authority / almo / tmo (84%) across published Ombudsman determinations.
202317086 Local authority / ALMO / TMO
The Ombudsman found reasonable redress, service failure, severe maladministration, maladministration in the landlord’s handling of The landlord’s handling of a roof leak. The landlord’s complaint handling. Our decision…
202326805
The Ombudsman found maladministration, mediation settlement, no maladministration in the landlord’s handling of the landlord’s handling of anti-social behaviour reports..
202302247
The Ombudsman found no maladministration, maladministration in the landlord’s handling of the landlord’s handling of the resident’s reports of antisocial behaviour (ASB). The Ombudsman has also considered the landlord’s…
202213548
The Ombudsman found no maladministration in the landlord’s handling of the landlord's handling of the resident's concerns related to a boundary dispute and parking issue..
202101347
The Ombudsman found severe maladministration, maladministration, service failure in the landlord’s handling of The complaint is regarding the landlord’s handling of repairs to the resident’s property. This Service has…
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