Vale of Aylesbury Housing Trust Limited
202014351
The Ombudsman found mediation settlement in the landlord’s handling of the landlord’s handling of the resident’s concerns related to the water pressure..
Mediation / settlement
Housing association
Vale of Aylesbury Housing Trust Limited
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 2 published decisions.
- No maladministration 1
- Mediation / settlement 1
Vale of Aylesbury Housing Trust Limited's maladministration rate (0%) is lower than the average for housing association (80%) across published Ombudsman determinations.
Decisions (2)
All landlordsVale of Aylesbury Housing Trust Limited
201912723
The Ombudsman found no maladministration in the landlord’s handling of This complaint is about:.
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