Warrington Housing Association Limited
202419571
The Ombudsman found maladministration in the landlord’s handling of the landlord’s handling of the resident’s reports of Antisocial Behaviour (ASB)..
Housing association
Warrington Housing Association Limited
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 2 published decisions.
- Service failure 1
- Maladministration 2
Warrington Housing Association Limited's maladministration rate (100%) is higher than the average for housing association (80%) across published Ombudsman determinations.
Decisions (2)
All landlordsWarrington Housing Association Limited
202115582
The Ombudsman found maladministration, service failure in the landlord’s handling of the landlord’s handling of: planned maintenance (replacement of kitchen, bathroom, central heating system and re-wiring). repairs to…
Maladministration Service failure damp and mould leak water ingress complaint handling delay repairs delay
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