Housing association
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Count of outcomes reached across complaint heads in 1 published decision.
Yarlington Housing Group's maladministration rate (0%) is lower than the average for housing association (64%) across published Ombudsman determinations.
202006045 Housing association
The Ombudsman found that the landlord offered reasonable redress after initially failing to advise the resident about available financial support for fence repairs. The landlord correctly identified the fence was the…
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