Habinteg Housing Association Limited — case 202016889
Maladministration
The Ombudsman found maladministration in the landlord’s handling of NOTE: AMENDED INVESTIGATION REPORT Case Ref: 202016889 Created by Gillian Lowdon on 15/12/2021 10:45:24 Title: NOTE: AMENDED INVESTIGATION REPORT Category: Case Notes Activity Date: 15/12/2021 Body:.
The full determination
NOTE: AMENDED INVESTIGATION REPORT Case Ref: 202016889 Created by Gillian Lowdon on 15/12/2021 10:45:24 Title: NOTE: AMENDED INVESTIGATION REPORT Category: Case Notes Activity Date: 15/12/2021 Body:
This is a structured summary of a published determination. The official decision is the
authoritative record. Contains public sector information licensed under the Open Government Licence v3.0.
Similar decisions
Other determinations involving Habinteg Housing Association Limited .
The Ombudsman found no maladministration, maladministration in the landlord’s handling of the landlord’s handling of the resident’s: Reports of ASB. Concerns regarding staff conduct. Associated complaint. Our decision…
The Ombudsman found maladministration in the landlord's response to the resident's request for a smoke test (due to prolonged delays exceeding two years) and in its management of asbestos within the property (failure to…
The Ombudsman found maladministration, service failure in the landlord’s handling of : The landlord’s handling of the resident’s reports of blocked drains and smell of chemical fumes within the property. The landlord’s…
The Ombudsman found no maladministration, service failure in the landlord’s handling of the landlord’s response to the resident’s complaint about: Its handling of issues with the: Communal aerial. Guttering. Communal…
The Ombudsman found maladministration, severe maladministration, service failure in the landlord’s handling of the landlord’s handling of: Wet room repairs. The resident’s complaint.. Total compensation ordered: £1350.
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