Selby District Council
202119687
The Ombudsman found maladministration in the landlord’s handling of .
Maladministration
Local authority / ALMO / TMO
Selby District Council
Performance summary based on published UK Housing Ombudsman determinations. Figures reflect only complaints that reached a formal determination and are not a complete measure of service.
Key statistics
Published determinations
Decisions with an adverse finding
Most serious findings
Total across decisions
Decisions against
Outcome breakdown
Count of outcomes reached across complaint heads in 4 published decisions.
- No maladministration 2
- Service failure 1
- Maladministration 2
- Mediation / settlement 1
Selby District Council's maladministration rate (50%) is lower than the average for local authority / almo / tmo (84%) across published Ombudsman determinations.
Decisions (4)
All landlordsSelby District Council
202010596
The Ombudsman found no maladministration in the landlord’s handling of the landlord’s handling of the resident’s reports of antisocial behaviour (ASB) and noise nuisance from her neighbour..
Selby District Council
202100356
The Ombudsman found maladministration, mediation settlement, service failure in the landlord’s handling of The complaint refers to: The landlord’s response to the resident’s reports of antisocial behaviour (ASB) and…
Maladministration Mediation / settlement Service failure complaint handling delay window repair asb communication failure
Selby District Council
202002870
The Ombudsman found no maladministration in the landlord’s handling of the landlord’s response to the resident’s concerns about a lack of lintels at the property, and her request to install these and replace the…
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