Decisions by complaint category
Explore what published Housing Ombudsman determinations show for each complaint category, including the worst landlords and the compensation range.
Information management
16,063 published determinations
Responsive repairs
15,685 published determinations
Financial
14,083 published determinations
Health & safety
12,675 published determinations
Occupancy rights
11,836 published determinations
Relations
11,800 published determinations
Estate management
8,307 published determinations
Moving, buying & selling
6,518 published determinations
ASB, abuse & nuisance
5,359 published determinations
Planned works
4,165 published determinations