Decisions by complaint category
Explore what published Housing Ombudsman determinations show for each complaint category, including the worst landlords and the compensation range.
Information management
15,948 published determinations
Responsive repairs
14,332 published determinations
Financial
14,020 published determinations
Occupancy rights
11,991 published determinations
Health & safety
11,905 published determinations
Relations
10,774 published determinations
Estate management
8,175 published determinations
Moving, buying & selling
6,466 published determinations
ASB, abuse & nuisance
5,116 published determinations
Planned works
4,199 published determinations