Decisions by complaint category

Explore what published Housing Ombudsman determinations show for each complaint category, including the worst landlords and the compensation range.

Responsive repairs

12,913 published determinations

8,759 published determinations

7,223 published determinations

3,409 published determinations

2,924 published determinations

2,700 published determinations

2,199 published determinations

1,024 published determinations

556 published determinations

543 published determinations