League table
Worst landlords for damp and mould
Landlords ranked by the number of adverse determinations tagged with damp and mould — a sector-wide concern since the Awaab Ishak inquest. Based on published Housing Ombudsman determinations.
Worst landlords for damp and mould ranking
| # | Landlord | Type | Damp & mould findings | Decisions |
|---|---|---|---|---|
| 1 | London & Quadrant Housing Trust | Housing association | 303 | 303 |
| 2 | Clarion Housing Association Limited | Housing association | 196 | 196 |
| 3 | Peabody Trust | Housing association | 134 | 134 |
| 4 | Southern Housing | Housing association | 133 | 133 |
| 5 | Sanctuary Housing Association | Housing association | 110 | 110 |
| 6 | Notting Hill Genesis | Housing association | 92 | 92 |
| 7 | Hyde Housing Association Limited | Housing association | 87 | 87 |
| 8 | London Borough of Lambeth | Local authority / ALMO / TMO | 82 | 82 |
| 9 | A2dominion Housing Group Limited | Housing association | 74 | 74 |
| 10 | Haringey London Borough Council | Local authority / ALMO / TMO | 73 | 73 |
| 11 | The Guinness Partnership Limited | Housing association | 72 | 72 |
| 12 | Birmingham City Council | Local authority / ALMO / TMO | 72 | 72 |
| 13 | Lambeth Council | Local authority / ALMO / TMO | 70 | 70 |
| 14 | Metropolitan Thames Valley Housing (MTV) | Housing association | 68 | 68 |
| 15 | Southwark Council | Local authority / ALMO / TMO | 66 | 66 |
| 16 | Orbit Group Limited | Housing association | 58 | 58 |
| 17 | Sovereign Network Group | Housing association | 55 | 55 |
| 18 | Paragon Asra Housing Limited | Housing association | 54 | 54 |
| 19 | Places for People Group Limited | Housing association | 52 | 52 |
| 20 | London Borough of Hackney | Local authority / ALMO / TMO | 51 | 51 |
| 21 | Stonewater Limited | Housing association | 48 | 48 |
| 22 | London Borough of Lewisham | Local authority / ALMO / TMO | 47 | 47 |
| 23 | Camden Council | Local authority / ALMO / TMO | 43 | 43 |
| 24 | Hammersmith and Fulham Council | Local authority / ALMO / TMO | 42 | 42 |
| 25 | Richmond Housing Partnership Limited | Housing association | 40 | 40 |
| 26 | The Riverside Group Limited | Housing association | 39 | 39 |
| 27 | Leeds City Council | Local authority / ALMO / TMO | 38 | 38 |
| 28 | Home Group Limited | Housing association | 38 | 38 |
| 29 | Sovereign Network Homes | Housing association | 37 | 37 |
| 30 | Islington Council | Local authority / ALMO / TMO | 36 | 36 |
| 31 | Forhousing Limited | Housing association | 35 | 35 |
| 32 | London Borough of Islington | Local authority / ALMO / TMO | 35 | 35 |
| 33 | GreenSquareAccord Limited | Housing association | 34 | 34 |
| 34 | Royal Borough Of Greenwich | Local authority / ALMO / TMO | 32 | 32 |
| 35 | One Housing Group Limited | Housing association | 31 | 31 |
| 36 | London Borough of Camden Council | Local authority / ALMO / TMO | 30 | 30 |
| 37 | Torus62 Limited | Housing association | 30 | 30 |
| 38 | Onward Homes Limited | Housing association | 29 | 29 |
| 39 | Wandle Housing Association Limited | Housing association | 28 | 28 |
| 40 | Lewisham Council | Local authority / ALMO / TMO | 27 | 27 |
| 41 | London Borough of Ealing | Local authority / ALMO / TMO | 27 | 27 |
| 42 | Aster Group Limited | Housing association | 25 | 25 |
| 43 | Abri Group Limited | Housing association | 23 | 23 |
| 44 | London Borough of Hammersmith and Fulham | Local authority / ALMO / TMO | 22 | 22 |
| 45 | Vivid Housing Limited | Housing association | 22 | 22 |
| 46 | Amplius Living | Housing association | 22 | 22 |
| 47 | Gateshead Metropolitan Borough Council | Local authority / ALMO / TMO | 21 | 21 |
| 48 | Platform Housing Group Limited | Housing association | 21 | 21 |
| 49 | Citizen Housing | Housing association | 20 | 20 |
| 50 | London Borough of Newham | Local authority / ALMO / TMO | 20 | 20 |
| 51 | Sandwell Metropolitan Borough Council | Local authority / ALMO / TMO | 19 | 19 |
| 52 | Origin Housing Limited | Housing association | 19 | 19 |
| 53 | Westminster City Council | Local authority / ALMO / TMO | 19 | 19 |
| 54 | Harlow District Council | Local authority / ALMO / TMO | 19 | 19 |
| 55 | Longhurst Group Limited | Housing association | 19 | 19 |
| 56 | Town and Country Housing | Housing association | 19 | 19 |
| 57 | London Borough of Croydon | Local authority / ALMO / TMO | 18 | 18 |
| 58 | Livewest Homes Limited | Housing association | 17 | 17 |
| 59 | London Borough of Barnet | Local authority / ALMO / TMO | 17 | 17 |
| 60 | Jigsaw Homes Group Limited | Housing association | 17 | 17 |
| 61 | City of Westminster Council | Local authority / ALMO / TMO | 16 | 16 |
| 62 | Waltham Forest Council | Local authority / ALMO / TMO | 16 | 16 |
| 63 | Midland Heart Limited | Housing association | 16 | 16 |
| 64 | Norwich City Council | Local authority / ALMO / TMO | 16 | 16 |
| 65 | Bromford Housing Group Limited | Housing association | 16 | 16 |
| 66 | Manchester City Council | Local authority / ALMO / TMO | 15 | 15 |
| 67 | Moat Homes Limited | Housing association | 15 | 15 |
| 68 | Accent Housing Limited | Housing association | 15 | 15 |
| 69 | London Borough of Redbridge | Local authority / ALMO / TMO | 15 | 15 |
| 70 | Basildon Borough Council | Local authority / ALMO / TMO | 14 | 14 |
| 71 | Yorkshire Housing Limited | Housing association | 14 | 14 |
| 72 | London Borough of Enfield | Local authority / ALMO / TMO | 14 | 14 |
| 73 | Thurrock Council | Local authority / ALMO / TMO | 13 | 13 |
| 74 | London Borough of Hounslow | Local authority / ALMO / TMO | 13 | 13 |
| 75 | Tower Hamlets Homes | Local authority / ALMO / TMO | 13 | 13 |
| 76 | Together Housing Association Limited | Housing association | 12 | 12 |
| 77 | Wandsworth Council | Local authority / ALMO / TMO | 12 | 12 |
| 78 | Sovereign Housing Association Limited | Housing association | 12 | 12 |
| 79 | Brighton and Hove City Council | Local authority / ALMO / TMO | 12 | 12 |
| 80 | Homes Plus Limited | Housing association | 12 | 12 |
| 81 | Curo Places Limited | Housing association | 11 | 11 |
| 82 | Arun District Council | Local authority / ALMO / TMO | 11 | 11 |
| 83 | Optivo | Housing association | 11 | 11 |
| 84 | Newlon Housing Trust | Housing association | 11 | 11 |
| 85 | Your Housing Group Limited | Housing association | 11 | 11 |
| 86 | Royal Borough of Kensington and Chelsea | Local authority / ALMO / TMO | 11 | 11 |
| 87 | Sheffield City Council | Local authority / ALMO / TMO | 11 | 11 |
| 88 | London Borough of Hillingdon | Local authority / ALMO / TMO | 11 | 11 |
| 89 | Hexagon Housing Association Limited | Housing association | 11 | 11 |
| 90 | Octavia Housing | Housing association | 10 | 10 |
| 91 | Bristol City Council | Local authority / ALMO / TMO | 10 | 10 |
| 92 | Golding Homes Limited | Housing association | 10 | 10 |
| 93 | London Borough of Brent | Local authority / ALMO / TMO | 10 | 10 |
| 94 | Haringey Council | Local authority / ALMO / TMO | 10 | 10 |
| 95 | Milton Keynes City Council | Local authority / ALMO / TMO | 10 | 10 |
| 96 | Southway Housing Trust (Manchester) Limited | Housing association | 10 | 10 |
| 97 | Metropolitan Thames Valley Housing | Housing association | 10 | 10 |
| 98 | London Borough of Wandsworth | Local authority / ALMO / TMO | 10 | 10 |
| 99 | Southend-on-Sea City Council | Local authority / ALMO / TMO | 10 | 10 |
| 100 | West Kent Housing Association | Housing association | 9 | 9 |
How this league table is calculated
Rankings count only complaints that reached a formal Housing Ombudsman determination and are published. They are not a complete measure of any landlord's service quality, and — unless a metric explicitly says otherwise — they are not adjusted for the number of homes a landlord owns. Read the full methodology and data notes.