League table

Worst landlords for damp and mould

Landlords ranked by the number of adverse determinations tagged with damp and mould — a sector-wide concern since the Awaab Ishak inquest. Based on published Housing Ombudsman determinations.

Landlord league table
#	Landlord	Type	Damp & mould findings	Decisions
1	London & Quadrant Housing Trust	Local authority / ALMO / TMO	389	389
2	Clarion Housing Association Limited	Local authority / ALMO / TMO	260	260
3	Peabody Trust	Local authority / ALMO / TMO	175	175
4	Southern Housing	Local authority / ALMO / TMO	159	159
5	Sanctuary Housing Association	Local authority / ALMO / TMO	149	149
6	Notting Hill Genesis	Local authority / ALMO / TMO	120	120
7	Hyde Housing Association Limited	Local authority / ALMO / TMO	108	108
8	London Borough of Lambeth	Local authority / ALMO / TMO	93	93
9	The Guinness Partnership Limited	Local authority / ALMO / TMO	88	88
10	A2dominion Housing Group Limited	Local authority / ALMO / TMO	88	88
11	Metropolitan Thames Valley Housing (MTV)	Housing association	82	82
12	Lambeth Council	—	81	81
13	Haringey London Borough Council	Local authority / ALMO / TMO	81	81
14	Birmingham City Council	Local authority / ALMO / TMO	80	80
15	Southwark Council	Local authority / ALMO / TMO	79	79
16	Orbit Group Limited	Local authority / ALMO / TMO	70	70
17	Paragon Asra Housing Limited	Housing association	65	65
18	Hammersmith and Fulham Council	—	64	64
19	London Borough of Hackney	Local authority / ALMO / TMO	62	62
20	Places for People Group Limited	Local authority / ALMO / TMO	61	61
21	Sovereign Network Group	Local authority / ALMO / TMO	60	60
22	Stonewater Limited	Local authority / ALMO / TMO	58	58
23	Home Group Limited	Local authority / ALMO / TMO	54	54
24	Leeds City Council	Local authority / ALMO / TMO	53	53
25	GreenSquareAccord Limited	Housing association	53	53
26	Camden Council	—	53	53
27	The Riverside Group Limited	Local authority / ALMO / TMO	53	53
28	Sovereign Network Homes	—	49	49
29	Islington Council	—	49	49
30	London Borough of Lewisham	Local authority / ALMO / TMO	48	48
31	Richmond Housing Partnership Limited	Housing association	45	45
32	London Borough of Islington	Local authority / ALMO / TMO	44	44
33	Forhousing Limited	Local authority / ALMO / TMO	42	42
34	One Housing Group Limited	Local authority / ALMO / TMO	40	40
35	Royal Borough Of Greenwich	Local authority / ALMO / TMO	39	39
36	Onward Homes Limited	Housing association	37	37
37	Lewisham Council	—	36	36
38	London Borough of Camden Council	Local authority / ALMO / TMO	36	36
39	Aster Group Limited	Local authority / ALMO / TMO	35	35
40	London Borough of Ealing	Local authority / ALMO / TMO	34	34
41	Abri Group Limited	Local authority / ALMO / TMO	34	34
42	Torus62 Limited	Local authority / ALMO / TMO	34	34
43	Westminster City Council	—	32	32
44	Citizen Housing	Local authority / ALMO / TMO	31	31
45	Wandle Housing Association Limited	Housing association	31	31
46	Amplius Living	Local authority / ALMO / TMO	30	30
47	Vivid Housing Limited	Local authority / ALMO / TMO	27	27
48	Platform Housing Group Limited	Housing association	27	27
49	Longhurst Group Limited	Housing association	27	27
50	London Borough of Hammersmith and Fulham	Local authority / ALMO / TMO	27	27
51	Bromford Housing Group Limited	—	26	26
52	London Borough of Croydon	Local authority / ALMO / TMO	24	24
53	Waltham Forest Council	—	24	24
54	Midland Heart Limited	Housing association	24	24
55	Sandwell Metropolitan Borough Council	Local authority / ALMO / TMO	23	23
56	Livewest Homes Limited	Housing association	23	23
57	Harlow District Council	Local authority / ALMO / TMO	23	23
58	London Borough of Newham	Local authority / ALMO / TMO	23	23
59	Town and Country Housing	Local authority / ALMO / TMO	23	23
60	Jigsaw Homes Group Limited	Local authority / ALMO / TMO	22	22
61	Gateshead Metropolitan Borough Council	Local authority / ALMO / TMO	22	22
62	City of Westminster Council	Local authority / ALMO / TMO	22	22
63	London Borough of Barnet	Local authority / ALMO / TMO	21	21
64	Origin Housing Limited	Housing association	21	21
65	Optivo	—	20	20
66	Moat Homes Limited	Local authority / ALMO / TMO	20	20
67	Yorkshire Housing Limited	Housing association	19	19
68	Basildon Borough Council	Local authority / ALMO / TMO	19	19
69	Wandsworth Council	—	19	19
70	Accent Housing Limited	Housing association	19	19
71	London Borough of Redbridge	Local authority / ALMO / TMO	18	18
72	Tower Hamlets Homes	—	18	18
73	Shepherds Bush Housing Association Limited	—	18	18
74	London Borough of Hounslow	Local authority / ALMO / TMO	18	18
75	Manchester City Council	Local authority / ALMO / TMO	16	16
76	Newlon Housing Trust	Housing association	16	16
77	Norwich City Council	Local authority / ALMO / TMO	16	16
78	London Borough of Hillingdon	Local authority / ALMO / TMO	15	15
79	Thurrock Council	Local authority / ALMO / TMO	15	15
80	Curo Places Limited	Housing association	14	14
81	London Borough of Enfield	Local authority / ALMO / TMO	14	14
82	Homes Plus Limited	Local authority / ALMO / TMO	14	14
83	Royal Borough of Kensington and Chelsea	Local authority / ALMO / TMO	14	14
84	Hexagon Housing Association Limited	Housing association	14	14
85	Metropolitan Thames Valley Housing	—	14	14
86	Sheffield City Council	Local authority / ALMO / TMO	14	14
87	Brighton and Hove City Council	Local authority / ALMO / TMO	14	14
88	Together Housing Association Limited	Housing association	13	13
89	Thirteen Housing Group Limited	Local authority / ALMO / TMO	13	13
90	Octavia Housing	Local authority / ALMO / TMO	13	13
91	London Borough of Brent	Local authority / ALMO / TMO	13	13
92	Arun District Council	Local authority / ALMO / TMO	13	13
93	Sovereign Housing Association Limited	—	12	12
94	Golding Homes Limited	Housing association	12	12
95	Paradigm Housing Group Limited	Housing association	12	12
96	Incommunities Limited	Housing association	12	12
97	Believe Housing Limited	Local authority / ALMO / TMO	12	12
98	Haringey Council	—	12	12
99	Settle Group	Housing association	12	12
100	Bristol City Council	Local authority / ALMO / TMO	12	12

London & Quadrant Housing Trust — 389

Clarion Housing Association Limited — 260

Peabody Trust — 175

Southern Housing — 159

Sanctuary Housing Association — 149

Notting Hill Genesis — 120

Hyde Housing Association Limited — 108

London Borough of Lambeth — 93

The Guinness Partnership Limited — 88

A2dominion Housing Group Limited — 88

Metropolitan Thames Valley Housing (MTV) — 82

Lambeth Council — 81

Haringey London Borough Council — 81

Birmingham City Council — 80

Southwark Council — 79

Orbit Group Limited — 70

Paragon Asra Housing Limited — 65

Hammersmith and Fulham Council — 64

London Borough of Hackney — 62

Places for People Group Limited — 61

Sovereign Network Group — 60

Stonewater Limited — 58

Home Group Limited — 54

Leeds City Council — 53

GreenSquareAccord Limited — 53

Camden Council — 53

The Riverside Group Limited — 53

Sovereign Network Homes — 49

Islington Council — 49

London Borough of Lewisham — 48

Richmond Housing Partnership Limited — 45

London Borough of Islington — 44

Forhousing Limited — 42

One Housing Group Limited — 40

Royal Borough Of Greenwich — 39

Onward Homes Limited — 37

Lewisham Council — 36

London Borough of Camden Council — 36

Aster Group Limited — 35

London Borough of Ealing — 34

Abri Group Limited — 34

Torus62 Limited — 34

Westminster City Council — 32

Citizen Housing — 31

Wandle Housing Association Limited — 31

Amplius Living — 30

Vivid Housing Limited — 27

Platform Housing Group Limited — 27

Longhurst Group Limited — 27

London Borough of Hammersmith and Fulham — 27

How this league table is calculated

Rankings count only complaints that reached a formal Housing Ombudsman determination and are published. They are not a complete measure of any landlord's service quality, and — unless a metric explicitly says otherwise — they are not adjusted for the number of homes a landlord owns. Read the full methodology and data notes.

Worst landlords for damp and mould ranking

How this league table is calculated