League table

Worst landlords for damp and mould

Landlords ranked by the number of adverse determinations tagged with damp and mould — a sector-wide concern since the Awaab Ishak inquest. Based on published Housing Ombudsman determinations.

Landlord league table
#	Landlord	Type	Damp & mould findings	Decisions
1	London & Quadrant Housing Trust	Local authority / ALMO / TMO	355	355
2	Clarion Housing Association Limited	Local authority / ALMO / TMO	231	231
3	Peabody Trust	Local authority / ALMO / TMO	164	164
4	Southern Housing	Local authority / ALMO / TMO	141	141
5	Sanctuary Housing Association	Local authority / ALMO / TMO	134	134
6	Notting Hill Genesis	Local authority / ALMO / TMO	103	103
7	Hyde Housing Association Limited	Local authority / ALMO / TMO	102	102
8	A2dominion Housing Group Limited	Local authority / ALMO / TMO	84	84
9	The Guinness Partnership Limited	Local authority / ALMO / TMO	82	82
10	Lambeth Council	—	81	81
11	Metropolitan Thames Valley Housing (MTV)	Housing association	79	79
12	Haringey London Borough Council	Local authority / ALMO / TMO	77	77
13	London Borough of Lambeth	Local authority / ALMO / TMO	76	76
14	Birmingham City Council	Local authority / ALMO / TMO	72	72
15	Southwark Council	Local authority / ALMO / TMO	72	72
16	Orbit Group Limited	Local authority / ALMO / TMO	67	67
17	Hammersmith and Fulham Council	—	64	64
18	Paragon Asra Housing Limited	Housing association	62	62
19	London Borough of Hackney	Local authority / ALMO / TMO	60	60
20	Camden Council	—	53	53
21	Sovereign Network Group	Local authority / ALMO / TMO	53	53
22	Stonewater Limited	Local authority / ALMO / TMO	53	53
23	Home Group Limited	Local authority / ALMO / TMO	49	49
24	Sovereign Network Homes	—	49	49
25	Islington Council	—	49	49
26	GreenSquareAccord Limited	Housing association	49	49
27	Leeds City Council	Local authority / ALMO / TMO	48	48
28	The Riverside Group Limited	Local authority / ALMO / TMO	48	48
29	Places for People Group Limited	Local authority / ALMO / TMO	47	47
30	Richmond Housing Partnership Limited	Housing association	43	43
31	Forhousing Limited	Local authority / ALMO / TMO	41	41
32	London Borough of Lewisham	Local authority / ALMO / TMO	39	39
33	One Housing Group Limited	Local authority / ALMO / TMO	38	38
34	London Borough of Islington	Local authority / ALMO / TMO	38	38
35	Royal Borough Of Greenwich	Local authority / ALMO / TMO	36	36
36	Lewisham Council	—	36	36
37	Onward Homes Limited	Housing association	35	35
38	Aster Group Limited	Local authority / ALMO / TMO	34	34
39	Citizen Housing	Local authority / ALMO / TMO	32	32
40	Abri Group Limited	Local authority / ALMO / TMO	32	32
41	Westminster City Council	—	32	32
42	Torus62 Limited	Local authority / ALMO / TMO	30	30
43	Wandle Housing Association Limited	Housing association	30	30
44	London Borough of Ealing	Local authority / ALMO / TMO	29	29
45	Vivid Housing Limited	Local authority / ALMO / TMO	26	26
46	London Borough of Camden Council	Local authority / ALMO / TMO	26	26
47	Amplius Living	Local authority / ALMO / TMO	26	26
48	Bromford Housing Group Limited	—	26	26
49	Longhurst Group Limited	—	26	26
50	Platform Housing Group Limited	Housing association	25	25
51	Waltham Forest Council	—	24	24
52	London Borough of Croydon	Local authority / ALMO / TMO	23	23
53	London Borough of Hammersmith and Fulham	Local authority / ALMO / TMO	22	22
54	Midland Heart Limited	Housing association	22	22
55	London Borough of Newham	Local authority / ALMO / TMO	22	22
56	Harlow District Council	Local authority / ALMO / TMO	22	22
57	Sandwell Metropolitan Borough Council	Local authority / ALMO / TMO	22	22
58	Livewest Homes Limited	Housing association	21	21
59	Jigsaw Homes Group Limited	Local authority / ALMO / TMO	20	20
60	Town and Country Housing	Local authority / ALMO / TMO	20	20
61	Optivo	—	20	20
62	City of Westminster Council	Local authority / ALMO / TMO	20	20
63	Origin Housing Limited	Housing association	19	19
64	Gateshead Metropolitan Borough Council	Local authority / ALMO / TMO	19	19
65	Accent Housing Limited	Housing association	19	19
66	Wandsworth Council	—	19	19
67	London Borough of Hounslow	Local authority / ALMO / TMO	18	18
68	Shepherds Bush Housing Association Limited	—	18	18
69	Moat Homes Limited	Local authority / ALMO / TMO	18	18
70	Tower Hamlets Homes	—	18	18
71	Basildon Borough Council	Local authority / ALMO / TMO	17	17
72	London Borough of Redbridge	Local authority / ALMO / TMO	17	17
73	London Borough of Barnet	Local authority / ALMO / TMO	17	17
74	Yorkshire Housing Limited	Housing association	16	16
75	Norwich City Council	Local authority / ALMO / TMO	16	16
76	Thurrock Council	Local authority / ALMO / TMO	14	14
77	Brighton and Hove City Council	Local authority / ALMO / TMO	14	14
78	Newlon Housing Trust	Housing association	14	14
79	Homes Plus Limited	Local authority / ALMO / TMO	14	14
80	Metropolitan Thames Valley Housing	—	14	14
81	London Borough of Hillingdon	Local authority / ALMO / TMO	14	14
82	Sheffield City Council	Local authority / ALMO / TMO	13	13
83	Bristol City Council	Local authority / ALMO / TMO	13	13
84	Manchester City Council	Local authority / ALMO / TMO	13	13
85	Curo Places Limited	Housing association	13	13
86	Hexagon Housing Association Limited	—	13	13
87	London Borough of Enfield	Local authority / ALMO / TMO	13	13
88	Royal Borough of Kensington and Chelsea	—	12	12
89	Together Housing Association Limited	Housing association	12	12
90	Sovereign Housing Association Limited	—	12	12
91	Golding Homes Limited	Housing association	12	12
92	Great Places Housing Association	Housing association	12	12
93	London Borough of Brent	—	12	12
94	Hackney Council	—	12	12
95	Haringey Council	—	12	12
96	Incommunities Limited	Housing association	12	12
97	Arun District Council	Local authority / ALMO / TMO	12	12
98	Cornwall Housing Limited	Local authority / ALMO / TMO	12	12
99	East Midlands Housing Group Limited	—	11	11
100	Mhs Homes Ltd	Voluntary	11	11

London & Quadrant Housing Trust — 355

Clarion Housing Association Limited — 231

Peabody Trust — 164

Southern Housing — 141

Sanctuary Housing Association — 134

Notting Hill Genesis — 103

Hyde Housing Association Limited — 102

A2dominion Housing Group Limited — 84

The Guinness Partnership Limited — 82

Lambeth Council — 81

Metropolitan Thames Valley Housing (MTV) — 79

Haringey London Borough Council — 77

London Borough of Lambeth — 76

Birmingham City Council — 72

Southwark Council — 72

Orbit Group Limited — 67

Hammersmith and Fulham Council — 64

Paragon Asra Housing Limited — 62

London Borough of Hackney — 60

Camden Council — 53

Sovereign Network Group — 53

Stonewater Limited — 53

Home Group Limited — 49

Sovereign Network Homes — 49

Islington Council — 49

GreenSquareAccord Limited — 49

Leeds City Council — 48

The Riverside Group Limited — 48

Places for People Group Limited — 47

Richmond Housing Partnership Limited — 43

Forhousing Limited — 41

London Borough of Lewisham — 39

One Housing Group Limited — 38

London Borough of Islington — 38

Royal Borough Of Greenwich — 36

Lewisham Council — 36

Onward Homes Limited — 35

Aster Group Limited — 34

Citizen Housing — 32

Abri Group Limited — 32

Westminster City Council — 32

Torus62 Limited — 30

Wandle Housing Association Limited — 30

London Borough of Ealing — 29

Vivid Housing Limited — 26

London Borough of Camden Council — 26

Amplius Living — 26

Bromford Housing Group Limited — 26

Longhurst Group Limited — 26

Platform Housing Group Limited — 25

How this league table is calculated

Rankings count only complaints that reached a formal Housing Ombudsman determination and are published. They are not a complete measure of any landlord's service quality, and — unless a metric explicitly says otherwise — they are not adjusted for the number of homes a landlord owns. Read the full methodology and data notes.

Worst landlords for damp and mould ranking

How this league table is calculated